Top Operations & Support Jobs in Jacksonville, FL

Author and maintain funds management manuals, SOPs, workflows, process maps, job aids, and training materials. Support workshop documentation, document governance processes, facilitate interviews, and ensure adherence to documentation standards and best practices.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.

The Manager, Payment Operations oversees payment processes, ensures compliance, manages vendor relationships, and drives operational efficiency and automation strategies.

Lead Buildertrend's end-to-end payments risk and operations: merchant onboarding, underwriting, transaction monitoring, disputes, chargebacks, and portfolio management. Build AI-assisted fraud prevention, scale automation, embed risk controls with Product and Engineering, develop analytics and governance, and grow a high-performing team to balance risk and business growth.

Support, maintain, and optimize endpoint environments, deploy software updates, troubleshoot issues, and ensure security compliance for all organizational endpoints.

Partnering with the CEO, lead strategic initiatives and build business operations. Facilitate executive alignment, create KPI frameworks and dashboards, run cross-functional execution, improve communication, and remove operational friction to drive company-wide results.

Provide expert-level SAP FICO support with emphasis on Controlling (product costing, material ledger), troubleshoot complex production issues, perform root-cause analysis, support SAP PS, collaborate with ABAP and integration teams, deliver fixes and data corrections, and maintain 24x7 SLA-driven global customer support.

Create and maintain customer-facing technical content and courseware for HPE Networking products. Produce concepts, tasks, installation guides, in-product help, video scripts, and course modules. Collaborate with stakeholders and SMEs, analyze specs, learn products hands-on, follow style/process guidelines, and lead small documentation teams.

The Executive Assistant will support a real estate team with operations, communication, scheduling, and administration, ensuring efficient data management and collaboration.

Conduct background investigations for the Department of Homeland Security, interviewing subjects and documenting findings to resolve issues and establish suitability.