Top Customer Success Jobs in Jacksonville, FL
The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across departments like Sales, Marketing, Product, and Customer Success. Responsibilities include configuring the tool, conducting training, creating enablement materials, setting up reporting mechanisms, and collaborating with teams to enhance productivity and tool utilization.
Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The Software Customer Service Manager leads the management of customer service contracts related to CommandCenter Software and Mobile Video at Motorola Solutions. This role focuses on ensuring contract fulfillment, providing expertise on software solutions, managing customer relationships, coordinating technical changes, and driving operational satisfaction among customers.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Forensic Specialist will analyze data to identify suspicious policies and claims, conduct forensic research, develop predictive models for fraud detection, and provide technical guidance on claims investigation. They will also assist with process implementation and train staff on investigative strategies.
As a Product Support Representative, you will provide in-depth support to FIS clients, addressing inquiries related to installation and operation of products, troubleshooting equipment or software issues, and documenting technical problems to improve product quality.
The Prior Authorization Specialist at Precision Imaging Centers is responsible for obtaining required information for prior authorizations for imaging studies. Key tasks include verifying authorization forms, gathering information, submitting authorizations, making follow-up calls, maintaining documentation, and collaborating with team members to ensure timely task completion while adhering to professional standards.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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