Top Customer Success Jobs in Jacksonville, FL
The Onboarding Specialist at SureDone guides new customers through platform integration, providing training and project management support. They ensure customer satisfaction by addressing inquiries, automating tasks, and facilitating client feedback for product improvement. The role involves managing multiple client projects and fostering strong client relationships to enhance product adoption and value.
The Customer Service Representative at Everlight Solar is responsible for managing a high volume of incoming calls, building relationships with customers, providing accurate information, managing complaints, and ensuring customer satisfaction in a fast-paced environment.
The Legal Records Specialist is responsible for managing records including their creation, circulation, and storage. Duties involve preparing files for storage, tracking their circulation, conducting inventory, assisting in file transfer activities, and preparing reports for the Records Department.
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The Forensic Specialist will analyze data to identify suspicious policies and claims, conduct forensic research, develop predictive models for fraud detection, and provide technical guidance on claims investigation. They will also assist with process implementation and train staff on investigative strategies.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
The Environmental Review Compliance Specialist will assist in managing federal grants for disaster recovery, ensuring compliance with HUD regulations, conducting environmental documentation, site inspections, and providing expertise in federal and state environmental reviews.
The Charge Entry Specialist is responsible for auditing encounters, ensuring accurate insurance demographic entry, notifying of data trends, maintaining knowledge of coding and compliance issues, and the timely posting of submitted encounters.
The AR Specialist will manage accounts receivable by resolving new and aged accounts, analyzing payment resolutions, maintaining quality and productivity standards, handling claim data and coding concerns, and preparing appeal letters for denials, while serving as a resource to the team.
The Verification and Pre-Authorization Specialist is responsible for verifying patient benefits, processing eligibility requests, ensuring compliance with regulations, coordinating with internal departments, and addressing eligibility-related denials. They must have strong knowledge of payer guidelines and work efficiently with productivity indicators, while maintaining ethical billing practices.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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