Top Tech Jobs & Startup Jobs in Jacksonville, FL

Respond to inbound inquiries and prospect across channels to qualify leads against the ICP, book sales appointments, maintain CRM pipeline (Salesforce), collaborate with marketing, support sales materials, and stay current on industry trends and competitors to drive revenue growth.

Senior strategic lead owning full account relationships for marquee clients. Drive organic growth, financial performance, vendor contracting, team development, and delivery excellence across multi-channel media programs while aligning cross-functional teams and leading client-facing strategy and QBRs.

Lead and develop the Customer Success team, own gross dollar retention and account health, partner with Sales on renewals and expansion, translate customer feedback to Product and Data Science, modernize CS tooling and incorporate AI into the retention and expansion motion.

Lead development and execution of internal and executive communications for US Customer Engagement. Build integrated strategies, shape change narratives, create written and visual content, manage channels and calendars, support large meetings, and monitor engagement metrics to improve effectiveness.

Provide end-to-end technical support and ownership of customer cases, drive product adoption, onboard and train customers, create knowledge base content, escalate issues to internal teams, and act as the technical advocate for customers.

Own the end-to-end order lifecycle for APAC sales: forecasting, CRM/ERP management, product configuration, order-to-deployment coordination, production scheduling, and cross-functional readiness to ensure accurate execution, on-time delivery, and revenue realization.

Handle inbound, warm sales calls to assess clients' tax issues; review financial documents; recommend and enroll clients in tax resolution programs; manage full sales cycle; document interactions in CRM; meet or exceed sales goals while providing empathetic client support.

Lead architecture and delivery of enterprise DDI solutions (Infoblox-focused) including migrations, upgrades, re-architecture, and lifecycle engineering. Produce design artifacts, testing and cutover plans, and guide long-term DDI strategy. Support pre-sales with demos, discovery, POCs, solution design, and RFP/RFI responses while partnering with Account Executives to capture new business.

Manage full-cycle recruitment, onboarding/offboarding, benefits and payroll support, HRIS (Paylocity) administration, reporting, employee relations, training coordination, and HR operational improvements for a remote workforce.

Manage full-cycle accounts payable via Ramp, reconcile vendor accounts, administer corporate card and employee expenses, prepare month-end journals and reconciliations, support NetSuite accounting, partner cross-functionally on capitalization and event spend, maintain accounting process documentation, and assist with audits and financial projects.