Top Tech Jobs & Startup Jobs in Jacksonville, FL

Territory-focused sales leader responsible for building and growing dealer relationships in the Pacific NW. Perform consultative selling, prospecting, and account management; analyze dealer performance; resolve customer issues; provide product feedback; collaborate with internal teams to drive retention and growth. Frequent travel within the territory and remote work from a home office required.

Establishes and owns Bloom’s production support and incident response function. Responsibilities include implementing monitoring, supporting major incidents, coordinating responders and vendors, overseeing root cause analysis, tracking preventive actions, automating repetitive support tasks with Python or Bash, maintaining documentation, and measuring incident response effectiveness. The role also supports client-facing Operations teams with onboarding, offboarding, sandbox resets, and other technical support needs while partnering with product and engineering teams to reduce support overhead.

Own the technical direction, architecture, and delivery of Benchling’s enterprise agentic AI portfolio. Build production systems integrating foundation models, orchestration, tools, memory, evaluation, observability, security, and workflow automation. Establish CI/CD, testing, deployment, and governance practices; graduate prototypes into reliable systems; and provide production support. Enable internal teams through SDKs, templates, coaching, and standards while partnering with product, data, infrastructure, and security teams. Lead technical hiring and mentor engineers as a hands-on founding engineer.

Leads Vantor’s AI-assisted software engineering strategy and transformation. Designs and prototypes agentic workflows for coding, testing, documentation, code review, and automation; evaluates tools; establishes secure governance; runs pilots; builds adoption networks; measures productivity, quality, risk, and business value; and translates evidence into executive recommendations, roadmaps, and scalable operating patterns.

Support enterprise security sales by identifying customer requirements, demonstrating Datadog security solutions, providing technical expertise during evaluations and proof-of-value initiatives, and developing proposals and sales materials. The role partners with sales, product, and engineering teams, tracks security trends and vulnerabilities, influences product development, and represents Datadog at industry events. Travel up to 30% is required.

Provide frontline customer support through live chat and email, troubleshooting account, billing, domain, and transactional issues. Meet quality, productivity, and customer satisfaction targets; maintain product knowledge; identify and escalate significant customer issues. The role requires weekend and holiday availability, reliable home internet, and a dedicated workspace.

Leads the design, automation, operation, and scaling of infrastructure across on-premises data centers, GCP, and AWS. Responsibilities include infrastructure as code, configuration management, networking, load balancing, DNS, monitoring, observability, distributed systems administration, documentation, technical direction, project leadership, and mentoring. The role requires deep Linux, hardware, networking, cloud, storage, backup, and Python automation expertise.

Lead implementation and onboarding of private fund management software for private equity clients. Translate fund accounting, investment structures, and client requirements into business logic and product enhancements. Build relationships with CFOs and Controllers, plan rollouts, prioritize roadmap needs, and collaborate with Product and Engineering teams to design and test complex fund structures.

Drive iManage’s strategic Microsoft partnership by executing global co-sell and joint go-to-market programs. Build Microsoft field relationships, deliver enablement, expand marketplace participation, develop AI and Copilot initiatives, and track pipeline, revenue, and partner-sourced leads. Support business reviews, standardize engagement processes, and improve partnership efficiency and scalability across regions.

Own customer technical implementations from commitment through the first 30 production days. Lead discovery, integration design, API and data troubleshooting, configuration, testing, UAT, launch, and stabilization. Coordinate USPS, postal, logistics, and commingling partner requirements while translating customer needs into technical plans and engineering requirements. Use development and AI coding tools to build utilities, automate implementation work, and resolve issues directly. The role requires regular travel to customer and partner locations and supports complex physical-mail workflows.