Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage and grow enterprise B2B SaaS customer relationships, driving adoption, measurable outcomes, retention, renewals, and expansion revenue. Develop account and engagement strategies, lead business reviews, enable users, identify risks and opportunities, and manage renewal and expansion pipelines. Act as a strategic advisor and commercial owner while collaborating with Sales, Support, Product, Engineering, and Legal. Represent customer feedback internally and influence the product roadmap.

Generates and qualifies outbound and inbound sales leads, schedules prospect meetings, nurtures opportunities, and identifies upsell and cross-sell opportunities. Manages pipeline activity and customer interactions in Salesforce, supports marketing campaigns and events, provides lead-quality feedback, and meets call-volume and sales quotas. The role requires learning ReversingLabs products and competitors, articulating solution value to senior stakeholders, and applying solution-selling techniques.

Build and maintain multi-layer test automation, improve CI/CD release integrity, and develop internal tools that enhance testability and developer experience. Establish quality metrics, dashboards, and observability for product stability and release readiness. Partner across engineering, infrastructure, product, SRE, and quality teams to implement shift-left practices, performance, resilience, security, API, and dependency testing. Drive automation-first quality improvements and promote consistent engineering standards.

Build and operate security log pipelines, SIEM detections, endpoint controls, security automation, and internal tooling across AWS, macOS, Windows, CI/CD, and infrastructure repositories. Develop primarily in Python, implement Terraform-based infrastructure and policy-as-code safeguards, integrate security tools through APIs, and embed scanning and secrets detection into developer workflows. Own the reliability and coverage of security platforms while independently driving projects and implementing fixes directly in systems managed by other teams.

Own integrated go-to-market strategy for Babylist Wishlist, including user research, market sizing, journey mapping, customer value proposition, editorial direction, and cross-channel campaign planning. Partner closely with Product, Brand, Creative, Growth, and Corporate Communications to execute plans, measure performance, remove blockers, and drive measurable Wishlist adoption and growth.

Manage the full federal procurement lifecycle from planning through closeout, ensuring compliance with FAR, DFARS, and company policies. Lead market research, supplier qualification, sourcing, negotiations, cost and price evaluations, purchase order management, vendor relationships, and procurement documentation. Partner with Programs, Finance, Contracts, and Engineering teams, resolve supply chain risks, support defense and intelligence programs, apply AI-enabled tools, and improve procurement processes.

Supports application security across product and engineering teams by reviewing code, configurations, pull requests, logs, and system designs; identifying and prioritizing vulnerabilities; guiding remediation; and contributing scripts, tooling, detections, tests, and secure coding practices. The role also involves vulnerability management, risk-based analysis, security communication, and collaboration across engineering, infrastructure, compliance, and product teams.

Implements and configures BlackLine accounting software for mid-market and enterprise clients. Manages implementation projects, requirements gathering, milestones, scope, budgets, risks, documentation, testing, and client transitions. Advises customers on accounting software best practices, resolves issues, builds executive relationships, and delivers strategic recommendations. Leads, mentors, and coaches junior implementation consultants while managing multiple projects and ensuring customer satisfaction.

Process high-volume loan applications while meeting quality and compliance standards. Respond to inbound customer calls, make outbound verification calls, request additional information, resolve issues through phone, email, or fax, and maintain accurate customer account records. The role includes a three-week training program and requires strong communication, empathy, multitasking, adaptability, comfort with technology, and success in a remote work environment.

Own the full sales cycle for Fieldguide’s AI audit platform across public sector organizations, initially focusing on federal accounts. Build territory and go-to-market strategy, navigate complex government procurement processes, exceed revenue targets, develop executive and practitioner relationships, and manage multithreaded enterprise deals. Collaborate cross-functionally to shape messaging, sales processes, and market expansion into state, local, and higher education sectors. The role is fully remote in the United States with up to 30% travel.