Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.

Own renewal and expansion outcomes across a high-volume portfolio of SMB SaaS accounts. Manage GRR and NRR targets, forecast and document pipeline activity in the CRM, negotiate contract expansions, identify upsell and cross-sell opportunities, and engage customers throughout renewal and growth conversations. Partner with Customer Success Specialists, Product, Sales, Service Delivery, and Customer Experience to improve account health, product adoption, and execution. Surface customer feedback, manage risks, and contribute to SMB growth strategy.

Leads theater operations across an assigned region by supervising General Managers, monitoring performance, conducting inspections, driving sales and margins, controlling expenses, protecting assets, and ensuring compliance. Oversees hiring, retention, training, employee engagement, promotions, terminations, and management development. Spends approximately 80% of the time in theaters providing direction, feedback, and operational support.

Own sales activities across assigned Texas accounts, including prospecting, developing, and closing new business. Build relationships with multiple stakeholders, generate market awareness, achieve regional sales goals, develop business plans and sales strategies, cultivate customer advocates, and manage a pipeline of opportunities. The role requires complex medical or SaaS sales experience, executive presentation skills, Salesforce proficiency, and regular travel.

Supports day-to-day people operations, employee relations, leave and ADA accommodation administration, HR compliance, onboarding and offboarding, tracker management, reporting, and employee recordkeeping. Partners with employees, managers, payroll, benefits providers, and HR leadership while maintaining confidential documentation, monitoring deadlines, supporting investigations, and improving HR processes.

Conduct outbound calls, emails, and social outreach to prospective North American clients; perform basic discovery, recommend flexible accommodation solutions, schedule appointments for Sales Managers, meet sales quotas, maintain CRM lead pipelines, and collaborate with Operations, Customer Experience, and Marketing to improve the client journey.

Report on the business forces shaping major law firms, including mergers, finances, compensation, hiring, leadership, strategy, and client trends. Break news, develop exclusive stories, build industry sources, analyze law firm performance data, and produce breaking news, enterprise, analysis, and feature content. Collaborate with editors and colleagues on authoritative digital coverage, including charts, graphics, and other visual storytelling.

Own process engineering for chocolate and confectionery innovation projects from technical brief through factory implementation. Translate recipes into process flows, equipment requirements, operating parameters, trial plans, and scale-up strategies. Lead factory trials, validation, commissioning, troubleshooting, root-cause analysis, process optimization, commercialization, shelf-life support, and technical documentation while collaborating with R&D, Culinary, Quality, Operations, Engineering, suppliers, and co-manufacturers.

Leads overall brand and marketing strategy across digital, PR, events, and traditional channels. Manages and develops the marketing team, partners with Sales and Product Development, oversees content and social media, and directs SEO/SEM, email, display, affiliate, and marketplace campaigns. Uses market research, analytics, KPI reporting, testing, and competitive analysis to optimize performance. Manages marketing budgets, vendors, resources, and return on investment while supporting product launches and brand growth.

Founding DevOps engineer responsible for establishing InfoTrust’s DevOps function, including production reliability, incident response, observability, CI/CD, infrastructure as code, AWS and Google Cloud infrastructure, cost management, database operations, backups, migrations, cloud security, and SOC 2 controls. This hands-on individual contributor will define standards, build automation, participate in on-call, and improve systems across reliability, delivery, data, cloud, and security.