Top Tech Jobs & Startup Jobs in Jacksonville, FL

Leads strategic customer relationships, cross-functional execution, contract negotiations, new product commercialization, and account growth. Coordinates customer needs across supply chain, quality, operations, engineering, finance, planning, and product development teams. Oversees project timelines, launches, risk mitigation, continuous improvement, capacity planning, and operational optimization while ensuring customer satisfaction and compliance with mutual obligations. The role requires approximately 25% travel and supports long-term strategic partnerships in a food manufacturing environment.

The Territory Sales Representative develops and manages customer accounts across an assigned territory, promotes and sells construction equipment and related services, prepares quotes, enters orders, maintains CRM records, and provides post-sale support. The role requires prospecting, relationship building, product knowledge, customer issue resolution, negotiation, and coordination of equipment deliveries. It combines office and occasional manufacturing environments and requires a valid Florida driver’s license.

Conduct outbound calls and email outreach to prospective corporate clients, build sales opportunities in Salesforce or similar CRM tools, grow the pipeline, develop relationships, prepare proposals, share prospecting strategies, and meet monthly sales goals and daily KPIs.

Provides administrative and operational support to Account Managers and Enrollment teams. Maintains client account, eligibility, billing, invoice, ID card, and implementation information; responds to client and internal inquiries; coordinates issue resolution; audits records; manages SharePoint and Monday.com data; supports onboarding communications and marketing materials. Requires accuracy, confidentiality, HIPAA compliance, strong communication, multitasking, and customer service skills in a fully remote environment.

Lead and scale the outbound BDR function by coaching the team, building prospecting playbooks, standardizing processes and tooling, partnering with Account Executives on territory planning, and owning pipeline metrics. The role also requires hands-on outreach and offers an opportunity to build a foundational go-to-market function at a growing AI company.

Own large, complex health plan accounts and serve as the primary customer success contact. Build executive-level relationships, manage escalations, coordinate with Engineering, Product, and internal teams, and drive issue resolution. Improve customer satisfaction, retention, and account outcomes while identifying opportunities to expand value and protect recurring revenue.

Lead product design vision and strategy while remaining hands-on across UX and UI work. Define information architecture, user journeys, wireframes, interactions, and scalable design systems for native apps, websites, and internal tools. Manage and mentor designers, collaborate with strategy, production, development, and senior clients, and guide projects from definition through launch. Use AI tools, rapid prototyping, and agile practices to create user-focused digital products.

Manages large-scale contact center operations, including Team Leaders and frontline teams. Oversees KPIs, service delivery, workforce planning, quality, training, performance, staffing, and process improvement. Leads employee development, engagement, retention, and succession planning while managing client relationships, stakeholder communications, business reviews, and contractual service requirements.

Coordinates creative marketing projects from intake through delivery, managing proofing cycles, schedules, approvals, documentation, workflows, personnel assignments, resource allocation, dashboards, and stakeholder communication. The role monitors deadlines, resolves scope issues, escalates risks, and supports high-volume creative production in a regulated environment using Workfront.

Own US higher-education partner accounts from onboarding through renewal. Drive product adoption through training, data-informed action plans, relationship building, renewals, expansions, and risk management. Represent the company at campuses and conferences, provide product feedback, and maintain accurate HubSpot forecasts. The role is fully remote, based in the Eastern or Central US, with travel up to 20%.