Top Tech Jobs & Startup Jobs in Jacksonville, FL

Leads the InCommand Operations team supporting data center customers and sites. Responsibilities include managing and developing engineers, maintaining operating standards, leading customer and site implementations, building and validating facility data, using AI and automation for data workflows, supporting platform users, producing reports, coordinating with development teams, documenting defects, and testing releases. Requires data center experience, people management, project leadership, SCADA and construction-document knowledge, strong data skills, and customer communication abilities.

Run Agent Operations for Luna, an AI assistant embedded in Microsoft Dynamics 365 Business Central. Monitor agent quality, telemetry, escalations, adoption, and task completion; maintain knowledge and training; support customer configuration and enablement; and translate findings into product, documentation, and workflow improvements. Partner across Customer Success, Product, Development, and Implementation while supporting APIs, integrations, agent interoperability, and AI-assisted customer success operations.

Lead YouTube strategy, scripting, packaging, production, analytics, and creative team management for a business education channel. Own subscriber, view, retention, and funnel goals; develop content ideas and structured tests; write and edit long-form scripts; guide editors and designers; analyze performance; and connect YouTube activity to leads and sales. The role requires strong storytelling, business judgment, marketing-funnel understanding, and full-time collaboration with leadership.

Manage partner brands through ServiceTitan onboarding, implementation, adoption, optimization, and long-term success. Lead project timelines and go-live execution, translate legacy workflows into scalable processes, train and coach operational teams, resolve escalations, review performance scorecards, and drive continuous improvement across multiple residential service brands.

Administer and secure Windows, Microsoft 365, cloud, identity, network, virtualization, backup, and data center infrastructure. Support tenant consolidation, acquisitions, patching, monitoring, disaster recovery, endpoint management, second-level user support, and engineering applications. Automate provisioning and reporting, maintain documentation and runbooks, support compliance enclaves, and provide backup coverage for identity and network operations. Occasional travel, maintenance windows, on-call work, and physical data center activities are required.

Leads Japan insurance go-to-market strategy, executive advisory, AI-led transformation, and commercial opportunity development. Advises senior insurance executives on operating models, modernization, AI adoption, and technology strategy across P&C and L&A insurance. Localizes NTT DATA’s global insurance capabilities for Japan while connecting Japanese market needs with global product, engineering, sales, and delivery teams. Requires senior leadership, insurance expertise, strategic product marketing, sales leadership, and professional fluency in Japanese and English.

Manage cyber incident response engagements for global clients, providing technical support in digital forensics, cyber defense, and breach remediation. Responsibilities include coordinating complex cases, managing resources and budgets, presenting findings, maintaining client relationships, mentoring junior staff, monitoring quality, and delivering commercially viable advice across concurrent projects.

Provide Level 1 and Level 2 technical support for a SaaS platform, troubleshooting portal, SSO, API, integration, and content issues. Own tickets through resolution, maintain SLA compliance, document and escalate complex bugs, communicate clearly with global customers, and contribute to knowledge-base articles. The role also involves collaborating with Customer Success, Sales, Engineering, and Content teams while developing expertise to resolve straightforward content bugs independently.

Leads global revenue enablement across sales, account management, and partner support. Builds onboarding, certification, coaching, sales methodology, training, and go-to-market programs; develops frontline managers; introduces AI-enabled workflows; manages enablement technology vendors; and measures ramp time, quota attainment, productivity, and certification outcomes for executive leadership.

Develops innovative RF, SerDes, and mm-wave integrated circuits and systems from architecture through silicon validation. Responsibilities include circuit design and simulation, RF and system characterization, electromagnetic modeling, PCB development, competitive benchmarking, technology transfer, and collaboration with process, packaging, business-unit, customer, and university research partners.