Top Tech Jobs & Startup Jobs in Jacksonville, FL

Build and operate enterprise Amazon Connect contact centers and AI agents. Implement generative AI (Bedrock/Claude), serverless backends, CDK IaC, observability, testing, and integrations with CRMs and analytics. Own delivery from code to production, mentor engineers, and support customer-facing technical workstreams.

Develops new business partnerships with software partners and large merchants. Responsibilities include lead generation, prospect qualification, solution discovery, demos, presentations, pipeline management, contract negotiation, and onboarding new customers and partners through revenue generation. The role manages complex sales cycles, builds strategic networks, and collaborates with internal teams to deliver customized payment and embedded finance solutions.

Designs and governs production-grade agentic AI solutions across multiple squads. Translates business needs into architectures, roadmaps, requirements, security controls, and implementation plans; defines orchestration, integrations, workflows, and operational safeguards. Coordinates dependencies, technical debt, reusable patterns, and architecture governance while communicating tradeoffs to executives and stakeholders. Provides hands-on technical guidance, supports developer enablement, and directly manages engineers delivering enterprise AI and automation solutions.

Owns administration, development, governance, upgrades, integrations, and support for ServiceNow and related business systems including NetSuite and Arena PLM. Builds workflows, scoped applications, automations, APIs, and system integrations; maintains data quality and CMDB integrity; supports testing and production releases; and partners with operations, service, engineering, supply chain, and finance stakeholders to deliver scalable solutions.

Develop and support SAP ABAP solutions for Employee Central Payroll, including extensions, integrations, troubleshooting, scripting, and SaaS configuration. Build SAP CPI integrations using Groovy, support payroll processing and tax, vendor, and reporting interfaces, and resolve issues during the program’s hypercare phase. The role requires collaboration with technical and non-technical teams, independent task ownership, and experience with SAP payroll implementations and related technologies.

Respond to customer interactions across phone, chat, SMS, email, and social media. Support policy and billing questions, process transactions and policy changes, resolve payment and account issues, investigate system defects, document interactions accurately, protect customer privacy, and handle escalated concerns while meeting service and performance standards.

Own and enhance Salesforce CPQ and Quote-to-Cash architecture, including pricing engines, product catalogs, bundles, approvals, custom JavaScript, and enterprise Salesforce Flows. Diagnose production issues, optimize calculation performance, manage sandbox releases through Gearset Pipelines, and partner with Go-to-Market, Finance, and Product stakeholders. The role also mentors administrators, leads technical initiatives, and uses AI development tools to accelerate configuration, testing, and system improvements.

Own and evolve a secure, cloud-native internal developer platform for a federal health mission. Responsibilities include Terraform and GitOps foundations, multi-tenant Kubernetes on AWS GovCloud, self-service onboarding, MLOps/AIOps, data lakehouse enablement, observability, security automation, compliance artifacts, documentation, and stakeholder partnership. The role requires senior ownership of production platforms and offers opportunities for technical leadership.

Owns the strategy, roadmap, development, and adoption of financial data products and APIs. Partners with data science and engineering to integrate predictive and machine-learning models into scalable, trustworthy capabilities. Defines quality metrics, requirements, documentation, and support models while ensuring privacy, security, regulatory compliance, and downstream adoption across consumer and business banking products.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.