Top Tech Jobs & Startup Jobs in Jacksonville, FL

Own end-to-end customer success for enterprise accounts: onboarding, implementation, adoption, expansion, and renewals. Ensure customers realize value quickly, configure product and workflows, monitor usage, mitigate churn, drive expansion, advise on HubSpot/Salesforce and GTM stacks, and surface voice-of-customer to Product and Support.

Develops, maintains, and updates technical documentation supporting federal ATO, FISMA, and RMF processes for IAM systems. Creates security plans, configuration records, risk logs, test documentation, training materials, metrics, support materials, and other compliance artifacts. Revises application content according to style and Section 508 accessibility standards while coordinating with technical, security, and stakeholder teams.

Close qualified sales opportunities with eCommerce founders and decision-makers. Conduct discovery calls, identify business challenges, sell CRO redesigns and A/B testing services, manage proposals through close, follow up consistently, maintain an accurate pipeline, and improve conversion rates. The role requires strong B2B sales skills, eCommerce and DTC knowledge, and ownership of sales targets and results.

Monitor news, media, social platforms, and events; prepare data for media analysis and reports; create Excel pivot tables, charts, and visualizations; write analytical insights; support research projects; and validate proprietary reputation-risk and stakeholder-view scoring. The intern will help deliver timely client alerts, briefings, and longer-term reports while collaborating with analysts and interpreting trends across business, culture, and politics.

Design and scale digital Customer Success programs across onboarding, adoption, renewal readiness, and advocacy. Build segmented lifecycle campaigns, health scoring models, dashboards, and automated customer touchpoints for employer and employee users. Own customer inquiries and escalation processes, monitor support and engagement signals, and translate data into product and process improvements. Partner cross-functionally with RevOps, Product, Marketing, and Support to improve customer outcomes and manage tech-touch accounts efficiently.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Design, develop, customize and maintain enterprise Sitecore solutions (versions 9/10, SXA, JSS, XM Cloud). Produce technical specs, implement components, test and debug in test and production, support teammates, perform demos to customers, and escalate/resolve issues.

Designs enemies and NPC behaviors for a high-mobility multiplayer action game. Creates design specifications and technical documentation, collaborates with designers and engineers on scripting and behavior trees, analyzes player data and feedback to improve AI, coordinates dependencies with producers, and pitches new AI concepts to leadership.

Lead nationwide business development for electronic recycling, managing and coaching BDMs, building partnerships (OEMs, ITAD, municipalities), driving revenue growth, expanding markets, and ensuring compliance with industry standards and sustainability goals. Provide forecasts and collaborate with Operations, Marketing, and Compliance.

Own technical product marketing for Bloomreach’s APIs, integrations, and agentic AI platform. Translate platform capabilities into positioning, use cases, partner launch strategies, customer storylines, sales enablement, and go-to-market materials. Collaborate with Product, Engineering, Solutions Engineering, partners, sales, and technical buyers. Define launch metrics, coordinate milestones, communicate product value, and evaluate post-launch results.