Top Tech Jobs & Startup Jobs in Jacksonville, FL

Own the support queue, diagnose and reproduce customer issues, drive to root causes, submit bug-fix PRs, and act as the technical voice of customers to engineering to ensure product success.

Lead CRO and experimentation strategy for National University's web and digital experiences. Own roadmap, run A/B/multivariate tests, prioritize hypotheses, measure KPIs, enable personalization, partner with cross-functional teams, and communicate results to senior leadership to drive inquiry, application, and enrollment conversion.

Support regional leaders by maintaining membership records, managing contracts, analyzing quarterly data, coordinating meetings, resolving reporting discrepancies, and assisting customer service and accounting to improve builder operations and program participation.

Serve as the link between commercial strategy and field execution across North America. Work with sales and marketing to translate strategy into actionable plans, drive CRM and commercial tool adoption, support territory and account planning, coach field teams, activate customer-facing programs, and bring field insights to cross-functional teams to improve commercial performance and revenue growth.

Manage special-handling past-due commercial accounts including disputes, fraud, and bankruptcy. Investigate cases end-to-end, communicate with merchants and partners, log bank-compliant documentation, prepare collection notices, and keep accounts audit-ready while supporting broader collections tasks.

Manage a book of laundromat accounts, drive product adoption and revenue through upsells and feature implementation, conduct lifecycle check-ins, support onboarding handoffs, funnel client feedback to product, and collaborate cross-functionally to ensure customers transact via the Cents POS platform.

Manage and grow a portfolio of publisher partners within the companys real-time performance acquisition platform. Analyze performance data, recommend optimizations, build executive relationships, coordinate cross-functional teams, coach partners on self-service, and drive strategic initiatives to increase clicks, calls, and leads. Occasional travel (~10%) and potential team leadership responsibilities.

Serve as the firms independent PPLI counsel: evaluate suitability and tax economics, design ownership and trust structures, review offering and carrier documents, conduct independent carrier and product diligence, coordinate multidisciplinary implementation, and develop firm templates and training to scale PPLI capabilities.

Build and maintain bottoms-up revenue forecasts and financial models, analyze variances, and create executive dashboards and KPI reporting. Partner with Sales, Marketing, Product, and People to support budgeting, forecasting, scenario analysis, M&A due diligence, and drive improvements in financial processes and reporting automation.

Lead product strategy, planning, and delivery for RPA, AI, and technology initiatives. Define requirements, roadmaps, success metrics, and ROI. Coordinate cross-functional teams, manage multiple projects, mitigate risk, support change management, and ensure projects deliver on scope, schedule, and budget.