Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage day-to-day personalized direct index portfolios including construction, rebalances, tax transitioning and tax-loss harvesting, ESG customizations, and monitoring corporate actions. Provide portfolio analysis, reporting, and ad-hoc analysis; collaborate with trading, client service, and operations to improve processes, tools, and investment outcomes while supporting product and asset class expansion.

Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.

Own full sales cycle for SMB/Mid-Market accounts, build pipeline via outbound prospecting, engage executive stakeholders, lead technical discovery with Solutions Engineers, respond to RFPs/RFIs, collaborate cross-functionally, and drive revenue while shaping product solutions.

Negotiate delinquent accounts with law firms to secure reduced balances, extended payment terms, or lump-sum settlements. Review legal documents, manage escalated portfolios and client accounts, maintain attorney relationships, meet monthly settlement and compliance goals, and handle high-volume inbound/outbound calls to resolve lawsuits and prevent further legal action.

The Senior Director of Product Marketing will lead the product marketing strategy, focusing on positioning, messaging, and differentiating ReversingLabs' cybersecurity solutions, while managing a cross-functional team and integrating AI tools for efficiency.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Provide coast-to-coast support for independent hardware and paint stores across Rundoos ERP: troubleshoot POS, inventory sync, accounting reconciliation, and reporting; perform spreadsheet-based data analysis; escalate and document bugs with Engineering; maintain SLAs and contribute to knowledge base and training resources.

Support deployments and post-sale operations of Copia's DeviceLink and Source Control in industrial OT environments. Provide technical support, lead pilots, enable customers, advise on OT network security, collaborate with sales and engineering, and travel up to 25% for on-site assistance.