Top Tech Jobs & Startup Jobs in Jacksonville, FL

Pre-sales SAP technical consultant supporting late-stage sales: advise on SAP (S/4HANA, ECC) integrations, design/validate integration workflows, map financial data to SAP structures, demonstrate integration requirements, deliver POCs, and relay product gaps to engineering.

Lead end-to-end product strategy and roadmap for a centralized digital mortgage platform, driving consumer financing tools, lender integrations, data-validated leads, and seamless application workflows. Partner with engineering, design, and vendors to deliver measurable conversion and revenue outcomes while ensuring compliance, technical quality, and operational rhythms.

Hands-on technical leader who designs, builds, and deploys production-grade AI automation and agentic workflows. Responsibilities include rapid prototyping, RAG and document-intelligence systems, API integrations, orchestration, monitoring, reusable AI assets, and mentoring a small engineering team to deliver frequent releases and measurable business impact.

Lead global pre-sales and onboarding strategy, direct senior managers across Pre-Sales and Implementation, partner with Sales to institutionalize GO&S participation, shorten client time-to-value, govern scope and tiers, build data-driven reporting, and serve as executive escalation for high-value deals and complex implementations.

Serve as the frontline contact for customers using Accel Health's credentialing SaaS: answer credentialing and payer enrollment questions, manage support tickets, track credentialing status, onboard new customers, collect and validate provider data, escalate product/engineering issues, and relay customer feedback to product teams to improve the platform.

Partner with enterprise financial firms to design and implement scalable practice management programs. Lead executive engagement, success roadmapping, content and curriculum development, and live facilitation. Drive adoption through program design, data-driven recommendations, and feedback to Product. Travel regularly to client sites and industry events to deliver sessions and represent Zocks as a subject-matter expert.

Manage end-to-end California workers' compensation claims, including complex/high-exposure files. Conduct investigations, determine compensability, set reserves, manage medical and indemnity benefits, control litigation and legal costs, negotiate settlements, and provide excellent service to agents and insureds while mentoring junior adjusters and improving claims processes.

Own and improve end-to-end payroll and partner operational processes across CX. Design scalable workflows, define SLAs and escalation paths, coordinate incidents, analyze data for trends and risks, and drive cross-functional process standardization using Zendesk, Slack, Asana, and related systems.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.

Transform data into actionable insights by building dashboards, reports, and visualizations. Partner with cross-functional teams and data engineering to ensure data quality, lineage, and AI-ready metadata. Audit datasets, define monitoring rules, document data dictionaries, pilot AI-assisted BI tools, and apply hypothesis-driven analysis to surface insights that inform business decisions.