Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage and grow an existing SMB customer portfolio through consultative outreach, upselling, product demonstrations, and solution-based selling. The role owns a Salesforce pipeline, forecasts revenue, meets monthly targets, drives adoption of marketing and retention products, minimizes churn, and communicates with customers from initial outreach through executive presentations.

Paid 10-week sales internship focused on developing territory-building, customer relationship, prospecting, product presentation, and sales skills. Interns partner with sales teams, identify client needs, build a book of business, attend training and industry events, collaborate with home-office departments, and travel within an assigned territory. The program is designed to prepare participants for sales representative opportunities after graduation.

Manages a technical support team providing 24/7 coverage across tickets, chats, calls, live events, and interpreter intake. Owns team development, OKRs, quality assurance, escalations, client relationships, coverage operations, and process improvement. Partners with Engineering, Product, Sales, Onboarding, and Account Management to resolve technical issues, improve workflows, document procedures, and implement AI-assisted automation. Represents Support in strategic client interactions and coordinates with BPO partners.

Analyzes business and operational needs, gathers requirements, evaluates data and systems, and recommends technology solutions. Develops advanced SQL queries, reports, system models, and process improvements. Responsibilities include troubleshooting, data architecture integration, software and hardware solution design, database analysis, automation using scheduling or RPA tools, and project leadership. Senior levels guide other analysts and assess technology’s business impact.

Own end-to-end development of production-grade AI-enabled applications across React and TypeScript frontends, Python and Node.js backends, PostgreSQL data models, cloud infrastructure, and CI/CD. Translate complex insurance compliance requirements into intuitive software, maintain platform reliability, optimize performance and accessibility, validate AI-generated code, and collaborate with product, design, and business stakeholders. Mentor engineers and drive technical planning, documentation, testing, deployment, and continuous optimization.

Drive customer adoption, retention, and measurable value for an AI-powered SaaS platform. Analyze engagement and performance data, troubleshoot technical issues, optimize AI workflows and integrations, coach customers on process improvements, monitor customer health, and collaborate with Product, Engineering, and Support teams to resolve issues and improve the customer experience.

Provides technical leadership across multiple agile teams, designing, developing, and maintaining complex distributed software systems. Responsibilities include writing and reviewing code, translating requirements into scalable designs, leading design reviews and sprint delivery, mentoring engineers, collaborating with product managers, and driving technical strategy, quality, security, performance, observability, and operational excellence.

Develop and maintain Workday integrations across HCM, Finance, and Procurement using EIB, Workday Studio, Core Connectors, APIs, and web services. Responsibilities include requirements analysis, solution design, configuration, development, testing, deployment, documentation, data validation, reconciliation, security, stakeholder collaboration, and support. The role also requires monitoring Workday releases and implementing enhancements while maintaining data governance and integration accuracy.

Build and own evaluation systems for AI products used in banking operations. Design representative tests, scoring criteria, expert-reviewed benchmarks, and automated comparisons across product versions. Investigate failures, verify accuracy and citations, assess safety, fairness, privacy, and human-review controls, and monitor live performance. Document evidence for release decisions, recommend improvements or restrictions, mentor colleagues, and support client proposals, estimates, recruiting, and implementation activities.

Manages relationships with an assigned portfolio of institutional investors, developing retention and growth strategies, increasing service volumes, upselling, and supporting new client acquisition. Leads client engagement, resolves issues, coordinates cross-functional teams, and delivers data-backed portfolio performance insights. The role requires mortgage servicing expertise, strategic planning, strong communication, leadership by influence, financial and technical aptitude, and effective management of client satisfaction and revenue growth.