Top Tech Jobs & Startup Jobs in Jacksonville, FL

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.

Lead Dscout's global renewals function and Renewal Manager team. Own renewals pipeline, forecast retention and churn, develop proactive renewal and churn-prevention strategies, collaborate with Sales and Customer Success, and continuously improve processes and KPIs to maximize customer retention and revenue.

Provide advanced litigation paralegal support: manage high-volume domestic and international subpoenas, summons, levies, garnishments, and related third-party requests; communicate with opposing counsel and agencies; prepare and file pleadings for state and federal litigation and arbitrations; improve litigation processes and workflows; and support legal operations projects, tool implementations, and vendor evaluations.

Lead legal strategy for Coinbase payments partnerships: draft, negotiate, and execute complex commercial agreements; provide business-centric regulatory guidance; partner cross-functionally to close deals; build scalable commercial playbooks and risk-mitigation strategies; manage a high-volume deal pipeline and coordinate with specialists and outside counsel.

Lead end-to-end UX/UI design including discovery, user research, problem framing, prototyping, and shipped features. Partner with PMs and engineers to define requirements, evolve a design system, and iterate post-launch. Advocate for user-centered solutions and leverage AI-assisted tools to accelerate design and handoff.

Lead a team of analysts and data scientists embedded in sales to build rigorous pilot analyses, create executive-ready business cases, expand consultative analytics across the partner lifecycle, and publish industry insights while coaching and scaling the Solutions Analytics function.

Own lifecycle communications strategy for prospects, build and optimize automated email journeys, execute campaigns end-to-end (copy, segmentation, QA, testing, launch), collaborate cross-functionally, use data to drive improvements in engagement and funnel progression, and act as the email marketing SME for best practices and deliverability.

Lead customer trust and security governance: oversee contract reviews, security questionnaires, and escalations; partner with Legal, Sales, Product, and Procurement; develop templates, policies, playbooks, metrics, and awareness programs; and apply automation and AI to scale workflows and reporting.

Provide executive support to two VPs in the CRO organization: manage complex multi-time-zone calendars, coordinate domestic and international travel, plan team events and off-sites, support recruiting and onboarding logistics, prepare and reconcile monthly expenses, provide backup coverage for other EA partners, and lead special projects to reduce operational friction across teams.

Own end-to-end administration of semiannual compensation processes and systems (Radford, Pave). Lead market benchmarking, pay reporting, equity and incentive analyses, and ad hoc compensation projects. Support compensation training, communications, and compliance to ensure competitive, equitable pay programs across supported geographies.

The Staff Software Engineer will lead technical strategy, ensure system availability, and develop backend systems at scale, collaborating across teams to drive capacity modeling and operational quality.

The Senior Manager, Global Mobility leads Affirm's global mobility strategy, focusing on immigration, remote work, compliance, and employee experience. They design policies, advise leaders, and optimize processes for global hiring and movement of talent, ensuring clarity and alignment with business goals.

The Senior Marketing Operations Manager will oversee the implementation of AI in marketing processes, manage AI projects, design governance frameworks, and foster adoption of AI capabilities across teams.

Provide high-volume customer support via phone, email, and chat: triage, troubleshoot, document issues, escalate complex problems, manage expectations, and collaborate with internal teams to improve support processes and product experience.

The Full-Stack Engineer will build and maintain applications, own features end-to-end, contribute to system design, and collaborate closely with product and design teams while improving system reliability and performance.

The Backend Engineer will design and maintain backend systems, contribute to system reliability and performance, and collaborate cross-functionally while taking ownership of projects.