Top Tech Jobs & Startup Jobs in Jacksonville, FL

Negotiate delinquent accounts with law firms to secure reduced balances, extended payment terms, or lump-sum settlements. Review legal documents, manage escalated portfolios and client accounts, maintain attorney relationships, meet monthly settlement and compliance goals, and handle high-volume inbound/outbound calls to resolve lawsuits and prevent further legal action.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

Support financial advisory engagements for Federally Qualified Health Centers by analyzing financial and operational data, assessing finance performance, recommending process improvements, assisting with budgeting/forecasting, configuring financial/EHR systems, and collaborating with clients and senior consultants to improve revenue cycle, cash flow, and reporting.

Manage day-to-day lead routing, qualification, and CRM data quality in Microsoft Dynamics 365. Support campaign capture, attribution, tracking, reporting, and analysis. Collaborate with Marketing, Business Development, IT, and offshore teams to improve lead processes, implement CRM enhancements, and document operational procedures.

Provide assistant-controller level accounting support for healthcare clients: manage month-end close, maintain general ledgers, prepare and review monthly reporting packages and KPIs, ensure balance sheet accuracy, update client procedure manuals, coordinate project tasks, and supervise/account-assign work to meet client needs and budgets.

Lead end-to-end performance of customer-facing conversational AI and knowledge base. Design, test, and optimize AI conversations, define intents and success metrics, analyze KPIs, maintain enterprise knowledge, run continuous improvement using analytics and experimentation, and partner cross-functionally to improve CX and business outcomes.

Administers group insurance transactions for participants, plan sponsors, customers, and internal partners. Reviews and enters enrollment data, manages eligibility and beneficiary records, handles plan referrals, maintains automated systems, troubleshoots data issues, develops customer relationships, and researches escalated cases. The role also supports process improvements, explains procedures during customer interactions, and ensures accurate, timely service delivery.

Early-career AI Engineer building customer-facing generative AI and agentic solutions. Rapidly prototype and convert prototypes to production MVPs, implement LLM-based reasoning, RAG pipelines, and multi-agent orchestration. Run experiments and benchmarks, contribute to MLOps standards, model lifecycle, monitoring, security, and governance while collaborating with cross-functional teams and cloud-native AI stacks.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.

Serve as a strategic advisor driving adoption and value of Enverus Power & Renewables products. Lead onboarding, training, client engagements, and account strategy; present analytics, gather product feedback, support renewals, and expand user adoption while collaborating with sales and product teams.

Own and evolve the cloud-native platform for a multi-tenant DNS-native identity service: design infrastructure architecture, ensure production readiness (SLOs, DR, runbooks), operate DNS and PKI/signing systems, build CI/CD and supply-chain controls, instrument observability, automate audit evidence, manage cost and capacity, lead incident response and on-call, and mentor the engineering team to scale operational practices for enterprise launch.

Lead and scale B2B paid acquisition across Commercial, Education, and Enterprise. Own full-funnel media strategy, campaign execution, forecasting, measurement, attribution, experimentation, and cross-functional alignment. Manage 1-2 specialists and contractors while driving performance against CAC, LTV, pipeline, and revenue goals.

Lead and scale Webflow's analytics engineering function by designing enterprise data architecture, building semantic layers and governance, mentoring a team, and delivering reliable data models, testing, and self-serve analytics to enable data-driven decisions across the company.