Top IT Support & Helpdesk Jobs in Indianapolis, IN

The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Support technology infrastructure in enterprise locations, manage technology deployments, collaborate with stakeholders, drive SLA achievement, and coach end users.

The National Applications Specialist supports diagnostic laboratory automation systems, providing technical guidance, training, and troubleshooting, while collaborating with field service teams.

The role provides application support for legacy Microsoft .Net applications, ensuring business requirements are met and performing system maintenance tasks.

The Site Support Analyst provides onsite technical support for banking centers, including equipment installation, troubleshooting, trouble ticket management, and coordination with vendors.