Top IT Support & Helpdesk Jobs in Indianapolis, IN

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Provide Tier 2 IT help desk and LAN support, troubleshoot hardware/software issues, manage server configurations, and ensure customer satisfaction.

The role provides application support for legacy Microsoft .Net applications, ensuring business requirements are met and performing system maintenance tasks.

Provide Level 1/2 support for endpoints and shipping/logistics tools; manage and maintain secure, scalable infrastructure across physical, virtual, and cloud servers; configure and troubleshoot network equipment; automate tasks with scripting; perform patch management, backups, disaster recovery, security audits, and monitoring; participate in on-call rotation and produce documentation and knowledge materials.

The VP of IT Operations is responsible for strategic leadership in IT infrastructure, overseeing budget management, system reliability, cybersecurity, and talent development.

I.T. Excel offers training and placement for graduates in QA/Software Testing and Business Analysis. Ideal for candidates with IT backgrounds seeking careers in software development and IT. Communicative skills are essential.

Paytient is seeking passionate technical individuals for various roles in software engineering, data, product management, and IT as they grow their team.