Top IT Support & Helpdesk Jobs in Indianapolis, IN

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The NOC Analyst 2 monitors service-impacting events in the NOC, triages incidents, leads a team, and ensures quick escalation of critical issues.

The NOC Analyst 1 is responsible for monitoring and ticketing service-impacting events, triaging incidents, and escalating issues in a fast-paced environment. Strong communication and rapid response skills are essential for effective incident management.

Support technology infrastructure in enterprise locations, manage technology deployments, collaborate with stakeholders, drive SLA achievement, and coach end users.

The National Applications Specialist supports diagnostic laboratory automation systems, providing technical guidance, training, and troubleshooting, while collaborating with field service teams.

The role provides application support for legacy Microsoft .Net applications, ensuring business requirements are met and performing system maintenance tasks.