Top Tech Jobs & Startup Jobs in Indianapolis, IN

Provide empathetic customer support to healthcare providers and patients through email, live chat, and phone. Resolve approximately 40 daily operational and technical inquiries, explain Headway’s products and insurance practices, de-escalate challenging situations, and identify customer experience improvements. The role requires weekend availability, remote work from a quiet private workspace, and strong communication, judgment, problem-solving, and goal-oriented performance.

Lead and develop Ellevation’s Product Support team, establishing service standards, SLAs, metrics, workflows, and training. Own and optimize Zendesk, scale self-service, and drive operational improvements. Coordinate bug triage and major incident communications across Support, Customer Success, Product, and Engineering. Use support insights to improve products and processes while coaching a high-performing team through change.

Support clients seeking disability benefits or insurance compensation by conducting interviews, analyzing medical records, drafting persuasive SSA memos, coordinating with representatives, managing caseloads, and collaborating with attorneys on case strategy. The role also involves improving workflows and contributing to startup initiatives with Marketing and Product. It is fully remote with quarterly travel to Los Angeles and occasional offsites.

Lead second-line technology and security risk advisory coverage across critical domains, evaluating risk exposure, control effectiveness, policy alignment, and emerging issues. Partner with engineering and security teams to improve control design and risk outcomes, coordinate remediation across risk and audit functions, communicate risk tradeoffs, and manage and coach technology risk analysts.

Lead Teachable’s brand and content function, including brand identity, narrative, creative output, content strategy, events, PR, and earned media. Manage internal leads and creative talent, external agencies, campaigns, and cross-functional partnerships. Set strategic and creative direction, oversee events and communications, establish performance metrics, and align brand initiatives with business goals. The role also requires mentoring leaders and maintaining a consistent brand experience across channels and audiences.

Own creator and business partnerships from prospecting through deal closure, onboarding, retention, and renewal. Source and prioritize a high-value pipeline, negotiate commercial terms, run co-marketing initiatives, represent Teachable at events, and collaborate with Marketing, Product, and Growth. Track partnership performance and convert relationships into measurable acquisition and revenue.

Drive new-logo acquisition for corporate customers (up to $50k ARR) by managing prospects through complex, multi-threaded sales cycles. Hit quota, own territory with SDR partnerships, develop account-based strategies, lead demos, use sales tech stack, forecast accurately, coordinate with partners/VARs, and collaborate across Sales, Sales Engineering, and GTM teams to scale outbound messaging and close deals.

Own competitive intelligence and analyst relations for Sprout Social. Track competitors, product launches, pricing, campaigns, and market developments; publish actionable intelligence; support live competitive deals; maintain battlecards and comparison materials; and advise positioning. Coordinate analyst briefings, evaluations, submissions, and executive presentations. Build intelligence networks and partner with GTM Systems and Applied AI teams to create repeatable AI-powered workflows.

Manage a high-volume portfolio of service provider partners, identify expansion opportunities, prospect stakeholders, support partner-led sales cycles, conduct product demonstrations, and drive adoption of Huntress managed security solutions. Track pipeline and engagement activity, collaborate with sales engineering and internal teams, enable partners, and use AI tools for account preparation, follow-up, and meeting summaries.

The Sales Development Representative generates new business and expansion opportunities across strategic prospect and customer accounts. Responsibilities include account research, stakeholder mapping, personalized multichannel outreach, intent-signal analysis, whitespace identification, qualified meeting generation, Salesforce data maintenance, and strategic account planning. The SDR partners with Account Directors to support account-based selling and provide actionable prospect intelligence.

Own and improve Onebrief’s corporate security stack across endpoints, identity, SaaS, browsers, Zero Trust, EDR, SIEM, and MDM. Establish secure configuration baselines, detect and remediate drift, integrate telemetry, and build API-driven or infrastructure-as-code automation. Translate CMMC 2.0 and NIST-aligned requirements into continuously validated technical controls and reliable audit evidence. Partner with Corporate IT, Security Operations, GRC, and application owners to strengthen security posture and reduce manual compliance work.