Top Hybrid Customer Success Jobs in Tampa Bay, FL

The Access Support Client Service Specialist is responsible for providing technical support and customer service to JPM Access users via phone, chat, and email. The specialist escalates unresolved issues, ensures satisfactory client responses, and participates in department projects, all while demonstrating excellent customer service skills and problem-solving abilities.

The Client Service Consultant is responsible for day-to-day support of multiple customers, focusing on Life Products, Dental, Vision, and Disability coverages. The role involves creating dynamic customer and internal relationships, managing daily responsibilities, and handling service inquiries effectively.

Seeking an experienced VP of Customer Success to lead the customer success team, drive customer adoption, retention, and growth, and ensure clients maximize value from vcita's SaaS solutions. Responsible for leadership, strategy development, customer engagement, performance metrics, customer advocacy, process optimization, reporting, and global collaboration.