Top Hybrid Customer Success & Experience Jobs in Raleigh-Durham, NC

3 Days AgoSaved
Hybrid
Raleigh, NC, USA
Entry level
Entry level
Fintech • Financial Services
The Relationship Banker will engage with customers to provide banking solutions, assist with account opening, and resolve inquiries to enhance customer satisfaction.
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Raleigh, NC, USA
Easy Apply
138K-172K Annually
Senior level
138K-172K Annually
Senior level
Cloud • Mobile • Software
The Implementation Engagement Manager will lead teams to manage strategic customer accounts, ensuring successful software implementations and satisfied clients through relationship building, project oversight, and risk mitigation.
Top Skills: GuidecxQuickbooksSageSalesforceViewpoint
8 Days AgoSaved
Hybrid
36 Locations
77K-202K Annually
Mid level
77K-202K Annually
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills: Ms Powerpoint
Reposted 8 Days AgoSaved
Hybrid
Durham, NC, USA
143K-205K Annually
Expert/Leader
143K-205K Annually
Expert/Leader
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech
The Director of Customer Service leads the call center organization, aligning customer service strategies with corporate goals to enhance satisfaction and efficiency, while mentoring senior leaders and overseeing multiple teams.
Top Skills: Clinical Laboratory RegulationsCustomer Experience StrategyData ScienceNext-Generation Sequencing (Ngs)
15 Days AgoSaved
Hybrid
Raleigh, NC, USA
102K-169K Annually
Senior level
102K-169K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The CAP Manager leads the assurance program focusing on risk management for cloud services, ensuring technical compliance and customer satisfaction through proactive measures and incident management.
Top Skills: Power BISalesforceServicenow
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21 Days AgoSaved
Hybrid
Cary, NC, USA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead the growth of MetLife's Citizen Developer community by managing programs, designing training, and tracking engagement metrics for technology adoption.
Top Skills: AIAutomationMicrosoft Power Platform
22 Days AgoSaved
Hybrid
Durham, NC, USA
50K-72K Annually
Junior
50K-72K Annually
Junior
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Sales Process Specialist coordinates post-sales activities, supports customers with TIC certifications, and enhances customer relationships while ensuring product adoption and issue resolution.
Top Skills: Crm SoftwareMS Office
Reposted 2 Days AgoSaved
Remote or Hybrid
Raleigh, NC, USA
Senior level
Senior level
Artificial Intelligence • Software
The Customer Support Engineer will handle technical issues, work closely with customers, perform field services, and advocate for account priorities while ensuring customer satisfaction.
Top Skills: BashHigh-Performance ComputingIt InfrastructureLinuxNetworkingProgramming LanguagesS3Scale-Out NasStorage Solutions
Reposted 4 Days AgoSaved
Hybrid
27502, Apex, NC, USA
15-19 Hourly
Junior
15-19 Hourly
Junior
Cloud • Edtech • Kids + Family • Database
Assist with activities for children, maintain communication with parents, ensure classroom safety, and provide support across various age groups and classrooms.
Reposted 5 Days AgoSaved
Hybrid
3 Locations
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software
The Customer Success Engineering Manager at WalkMe leads a CSE team, overseeing delivery, driving customer adoption, and ensuring operational excellence. They are responsible for mentoring, delivery management, and creating impactful customer solutions while promoting a proactive methodology and cross-functional collaboration.
Top Skills: CSSHTMLJavaScriptSaaS
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