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Leads strategic CloudOps partner relationships and joint business planning to generate pipeline, accelerate co-selling, expand multi-product adoption, and grow revenue. Develops partner capabilities, enables sales and services readiness, conducts opportunity and business reviews, and engages executives and customers in modernization discussions. Coordinates HPE sales, presales, services, channel, and business-unit resources while communicating product roadmaps, competitive positioning, and repeatable go-to-market motions.

Manages strategic distributor and partner relationships for HPE. Develops joint business plans, drives revenue, profitability, pipeline, forecasting, and market share, and promotes HPE products and solutions through partner ecosystems. Builds executive-level relationships, coordinates sales and marketing activities, aligns field teams, supports partner enablement, ensures compliance with partner requirements, and achieves assigned quotas across strategic accounts.

Provides proactive technical account management for HPE Storage customers across Japan and APAC. Resolves complex hardware and software issues, answers product and service questions, reduces recurring problems, and manages escalated customer resolutions. Communicates in business Japanese and English, leads technical action plans, supports process improvements, mentors employees, documents solutions, and represents HPE during customer visits, conferences, and vendor meetings.

Manages relationships with HPE partners, including resellers, distributors, systems integrators, and service providers. Develops joint business plans, drives revenue, profitability, pipeline, and market share, and supports partner sales through HPE products and services. Responsibilities include sales forecasting, account planning, partner enablement, marketing coordination, solution selling, quota attainment, compliance guidance, and potentially recruiting new partners. The role serves SMB-focused local and country accounts with low-to-mid revenue levels.

Provides technical service and post-sales support for customer environments. Resolves routine incidents, collaborates on complex issues, applies HPE solutions, manages customer expectations, and builds account relationships. The role requires developing technical knowledge across areas such as server administration, security, performance management, and IT environments while delivering customer-focused solutions within defined parameters.

Provides onsite post-sales technical support for customer server, networking, and business systems environments. Resolves routine incidents, collaborates on complex issues, applies HPE solutions, and aligns technical services with customer needs. The role includes proactive and reactive service delivery under SLAs, customer expectation management, account relationship building, and communication with technical stakeholders and first-level management.

Lead consulting engagements for manufacturing clients, particularly automotive companies, to plan and execute DX and business transformation initiatives. Responsibilities include visualizing and analyzing development processes, identifying issues, designing improvement measures, creating implementation plans across Agile and Waterfall environments, and coordinating stakeholders across client departments, HPE, and partner companies.

Manage enterprise and service-provider support services, customer relationships, service delivery, and account strategies. Coordinate global and APAC teams, partners, resources, projects, and cross-functional activities to meet contractual commitments and maximize customer satisfaction. Monitor project outcomes, service revenue, costs, profitability, and renewal opportunities while supporting solution sales. Requires extensive program management, networking, technical support, service operations, vendor, partner, and customer relationship experience.

Manages global software and hardware suppliers, including category strategy, supplier development, contract negotiation, qualification, quality processes, and performance management. Analyzes procurement trends, negotiates complex technology agreements, identifies contract risks, manages adherence, and recommends improved terms. Partners with legal, finance, marketing, product, and services teams to reduce supply costs, ensure availability, and meet business and quality requirements. Japanese language proficiency is required for contract drafting and negotiations.

Leads Japan customs operations, global trade compliance, and logistics as an individual contributor. Responsibilities include managing AEO controls, customs audits, valuation declarations, compliance incidents, dangerous goods shipments, logistics service provider KPIs, proof-of-delivery, critical deliveries, supply chain performance reviews, IT escalations, and finance coordination. The role also supports new business models, cross-functional projects, regulatory changes, and stakeholder escalations while ensuring compliance with national and international trade requirements.