As a Senior Software Engineer at GM, you'll enhance, build and deliver technology products on the Force.com platform. Responsibilities include customizing solutions, driving Salesforce enhancements, and developing various components. You will also mentor engineers, document processes, and stay updated on Salesforce trends while collaborating with cross-functional teams.

Responsible for developing, architecting, and supporting Nice CXone voice systems for contact centers. Manage cloud and hybrid environments, ensuring seamless integration with technologies like Salesforce and SIP, and troubleshooting Performance issues to optimize operations.