Top Hybrid Customer Success Jobs in Atlanta, GA
Benefits Customer Care Advocate role at Gusto, responsible for providing exceptional service to customers via phone, email, and chat. Collaborative and inclusive work environment with a focus on authenticity and customer advocacy.
Responsible for providing exceptional customer service as the day-to-day single point of contact for large group insurance clients, managing client relationships, leading projects, and coordinating client meetings. Serve as a liaison between clients and internal teams and third-party administrators. Project leader for client implementations and product line additions. 5+ years of related experience required with a high school diploma or equivalent. Strong organizational, interpersonal, and communication skills are essential. Benefits include comprehensive health and wellness programs, retirement benefits, insurance coverage, and more. MetLife is a leading financial services company with global operations.
Freshworks is looking for a Lead - Customer Success to join their team. The role involves acting as a strategic consultant and trusted advisor to Mid-Market and Enterprise customers, ensuring customer success and retention through various initiatives and engagements.
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Lead a team of specialists in a virtual call center environment, ensuring customer satisfaction and promoting business results. Must have bilingual fluency in Spanish and English.
The Customer Experience Specialist will lead the customer experience strategy, manage order processes, coordinate logistics, provide customer service support, and drive improvements in customer satisfaction. They will work under general supervision to ensure efficient order fulfillment and enhance the overall customer experience.
Individual contributor responsible for overall management, business development, analysis, and monitoring of a highly complex book of business. Recognized as a technical expert in underwriting specialty. Makes recommendations on underwriting policy and pricing strategy. Develops and maintains agency relationships to reach positive outcomes on complex business. Mentors and guides less experienced underwriters and assists in training. Responsible for special underwriting projects and presentations.
As a Fuel Sales Coordinator at OTR Solutions, you will be responsible for growing the fuel card program by calling on warm leads, generating new accounts, and educating clients on key features. Responsibilities include onboarding new carriers, closing sales, providing ongoing customer service, and identifying process improvements.
As a VP Client Solutions Partner in Telematics, you will have a deep understanding of digital marketing and client relationships, manage resources effectively, and lead teams to create strategic deliverables. Your role involves cultivating client relationships, providing strategic counsel, and driving business growth through innovative solutions. You will champion data-driven strategies, collaborate with teams to build consumer personas, and deliver omni-channel campaigns to enhance customer experiences.
The Outsource Performance Manager, Global Customer Service role at StubHub involves overseeing outsourced vendors to ensure business and operational metrics are met, with a focus on delivering the best customer experience brand globally. This full-time position may require weekend, holiday, daytime, and evening hours.
Partner Success Manager role at Evident, a technology startup in Atlanta, GA. Responsible for educating channel partners on Evident solutions, building relationships, and driving growth. Requires 6+ years of Partner Success experience, Bachelor's degree, and proficiency in B2B SaaS.
Top hybrid Companies in Atlanta, GA Hiring Customer Success Roles
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