The Director of People Operations will lead HR operations, enhancing technology and process efficiencies while managing employee lifecycle and HR analytics. They will collaborate with various departments to align People Operations with strategic goals and ensure legal compliance, leveraging a diverse HR tech stack.

The Director of People Operations will lead HR operations at ID.me, focusing on technology, process optimization, and employment data management. This role involves streamlining processes, ensuring legal compliance, managing the HR technology stack, and overseeing analytics and employee lifecycle management.

The Employee Relations Business Partner will provide employee relations and HR support to contact center employees in Tampa, conduct investigations, manage underperformance, and develop policies. This role requires expertise in employee relations, a thorough approach to workplace issues, and the ability to maintain a respectful work environment.