Top Tech Jobs & Startup Jobs in Houston, TX

Provides technical support for customers using KPA software, products, and services. Responsibilities include troubleshooting issues, documenting and prioritizing tickets, escalating complex problems, reviewing ticket quality, communicating recurring issues, supporting product releases, and guiding customers through resolution. The role requires strong computer knowledge, Windows and MacOS familiarity, customer service skills, multitasking, organization, and clear communication across phone, chat, and email.

Owns the strategy, architecture, and implementation of production AI and machine learning systems for personalization, search ranking, relevance, and patient-provider matching. Builds recommendation engines, retrieval models, LLM applications, and scalable ML infrastructure while establishing AI safety, evaluation, and MLOps standards. The role requires hands-on model development, technical leadership, mentoring, and responsible deployment of AI in a regulated mental healthcare environment.

Lead Americas partner success strategy and team, build executive partner relationships, drive partner activation and commercial readiness, align cross-functional stakeholders, develop partner business plans, and evolve the regional partner model to meet growth goals.

Build and own Babylist’s proactive PR and communications strategy across consumer, corporate, executive, product, partnerships, culture, and social impact narratives. Develop thought leadership, ghostwrite executive content, secure high-impact media and podcast placements, manage PR and influencer agencies, lead awards strategy, create communications playbooks and collateral, and measure impact. The role requires East Coast availability and short-notice travel to NYC.

Own and grow a major global enterprise account through onboarding, adoption, renewals, upsell, and cross-sell. Develop multi-year account strategies, deliver expansion ARR, conduct executive business reviews, coordinate cross-functional teams, identify adoption and churn trends, and maintain Salesforce forecasting. The role requires consultative enterprise account management, C-suite relationship management, complex expansion experience, and familiarity with AI/ML, SaaS, cloud, or data platforms.

Owns RTB House’s performance media measurement strategy across products. Responsibilities include defining measurement taxonomies, evaluating attribution, incrementality, MMM, and MTA methodologies, managing third-party measurement partners, developing testing playbooks, piloting identity and measurement approaches, translating insights into market-facing messaging, and training commercial teams. The role requires hands-on performance media buying or oversight experience and strong ability to communicate measurement concepts, limitations, and results to technical, executive, and commercial audiences.

Lead the design for a critical product area, collaborating with teams to craft effective user experiences while leveraging AI tools for prototyping and testing. Influence product strategy and uphold design standards while mentoring junior designers.

Build and ship production-grade agentic AI developer tools and a coding harness to modernize legacy systems. Design integrations across source control, CI/CD, security scanners, and cloud services. Partner with customers and product teams to iterate on AI-native workflows, ensure cybersecurity compliance, and scale agentic systems for defense missions.

Lead design and ownership of analytical frameworks and cross-functional reporting for finance and operations. Translate leadership goals into structured analytics projects, standardize metrics and reporting, build business cases, deliver executive-level narratives, and develop predictive models and dashboards to inform strategic decisions across insurance operations.

Support payroll processing and data validation, reconcile payroll and tax accounts, respond to employee payroll inquiries, coordinate with HR and vendors, maintain payroll documentation and audit readiness, and assist with process improvements to ensure accurate, timely payroll.