Top Healthtech Customer Success & Experience Jobs in Houston, TX

Provide phone, email, and chat support to Aidin customers at hospitals and provider facilities; develop product expertise, escalate complex issues, contribute to onboarding/training, and share customer feedback across teams to improve processes and outcomes.

The Portal Services Representative I will assist members, providers, and clients with web-based solutions, emphasizing education about portals, documentation of calls, and escalation of issues. Responsibilities include generating insights for internal departments and handling administrative tasks.

As a Creative Hospitalitarian, you'll provide personalized support, facilitate connections to services, and enhance patient experiences through exceptional customer service.

The Strategic Account Manager manages key client relationships, drives revenue growth, develops long-term partnerships, and ensures client satisfaction with AMN Language Services.

The Workflow & Training Associate will deliver training for providers and staff, develop training programs, create resources, and analyze performance metrics to improve efficiency.

The Claims Research & Resolution Representative manages claims operations, handling customer interactions, administrative tasks, and resolving claims or financial issues, with a focus on customer support and research.

The role focuses on generating leads through various methods and requires applicants to apply through a specified link to be considered.

The Learning Experience Designer creates engaging learning solutions, collaborates with stakeholders, evaluates learning effectiveness, and integrates AI tools to enhance training outcomes.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

The Specialist verifies insurance coverage, processes prior authorizations, troubleshoots submissions, assists providers with appeals, and documents activities.