Strategic Account Manager

Reposted 12 Hours Ago
Be an Early Applicant
5 Locations
Remote
62K-77K Annually
Senior level
Healthtech • HR Tech
The Role
The Strategic Account Manager manages key client relationships, drives revenue growth, develops long-term partnerships, and ensures client satisfaction with AMN Language Services.
Summary Generated by Built In
Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

  • Named to Becker’s Top 150 Places to Work in Healthcare — three years running.

  • Consistently ranked among SIA’s Largest Staffing Firms in America.

  • Honored with Modern Healthcare’s Innovators Award for driving change through innovation.

  • Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

AMN Language Services is transforming the way patients and medical teams connect. As a technology‑driven leader in healthcare communication, we deliver a comprehensive suite of language access solutions — including video and audio remote interpreting, in‑person interpreting, and translation services — designed exclusively for healthcare’s unique demands. Our mission is simple yet profound: to elevate health equity, enhance clinical outcomes, and empower providers through seamless, compassionate communication.

As a Strategic Account Manager, you become a trusted advisor to some of our most influential health system partners. You’ll lead high‑impact relationships, drive enterprise strategy, and ensure our solutions deliver measurable value across patient experience, operational efficiency, and organizational outcomes. This role is ideal for someone who thrives in strategic conversations, navigates C‑level relationships with ease, and can translate business needs into meaningful, long‑term partnership growth.

** Required Travel is up to 25%

** This role is open to candidates currently residing on the West Coast
 

Job Responsibilities

Be the Executive Relationship Builder
  • Serve as the primary point of contact for a portfolio of key clients, fostering high‑trust relationships with senior leaders and C‑suite executives across clinical, operational, and administrative teams.

  • Build deep, multi‑department partnerships to ensure our language access solutions are fully aligned to client goals, patient care standards, and organizational strategy.

Drive Revenue Growth & Strategic Expansion
  • Achieve annual revenue targets through proactive account planning, identifying growth opportunities, and delivering compelling upsell and cross‑sell proposals.

  • Influence executive decision‑makers at critical points to secure renewals, reinforce solution value, and expand our footprint within large, complex health systems.

Deliver Insight‑Based Consultation
  • Bring a consultative, “insight selling” approach to every interaction — educating clients on industry trends, compliance requirements, technology innovations, and best practices in language access and health equity.

  • Maintain expert‑level knowledge of all AMN Language Services products and solutions, connecting client challenges to strategic outcomes.

Guide Outcomes & Optimize Performance
  • Analyze performance data, usage metrics, and operational outcomes to demonstrate value and drive continuous improvement.

  • Present insights and recommendations to executive stakeholders with clear ROI, impact measures, and strategic next steps.

Protect the Partnership
  • Proactively identify risks, gaps, or operational concerns, initiating timely solutions and ensuring a seamless, high‑quality service experience.

  • Partner internally with Product, Operations, Technology, and Support teams to advocate for client needs and drive resolution.

Qualifications

Education & Years of Experience

  • Bachelor’s Degree plus 5-7 years of work experience in Strategic account management or consulting experience is required, ideally with large or multi‑site healthcare organizations

  • Experience managing executive‑level stakeholder relationships across multiple departments

  • Proven track record of navigating large client organizations and building multi-department relationships

  • Exhibits advanced critical thinking and sound judgment, paired with the confidence to influence, guide, and navigate senior stakeholders and complex client environments

  • Strong interpersonal skills, positive attitude and collaborative spirit desired

  • Strong understanding of enterprise account dynamics, value articulation, and solution selling

Work Environment / Physical Requirements

  • Work is performed in an office/home office environment.

  • Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

    ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

    At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.



    Pay Rate$62,000 - $77,000 Salary

    Final pay rate is dependent on experience, training, education, and location.

    This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.

    Skills Required

    • Bachelor's Degree
    • 5-7 years of work experience
    • Proven track record of navigating large client organizations
    • Prior strategic account management or consulting experience
    • Proficiency in Salesforce
    • Proficiency in Microsoft Office Suite

    AMN Healthcare Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AMN Healthcare and has not been reviewed or approved by AMN Healthcare.

    • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options along with disability and life insurance protections. Wellness and support add-ons such as EAP access, virtual care, and condition-specific programs are also presented as part of the package.
    • Retirement Support Retirement benefits include a 401(k) with company match and the option for Roth 401(k) participation. An employee stock purchase plan is also offered, expanding the set of longer-term financial benefits beyond base pay.
    • Wellbeing & Lifestyle Benefits Wellbeing-oriented benefits extend beyond insurance to include mental-health support, financial planning, legal counseling, and discounts, with hardship grants available for qualifying life events. Professional support such as free continuing education and learning resources is also included in the total rewards picture.

    AMN Healthcare Insights

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    The Company
    HQ: Coppell, TX
    2,830 Employees
    Year Founded: 1985

    What We Do

    AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.

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