Top Tech Jobs & Startup Jobs in Houston, TX

Provides multichannel customer support for corporate travel clients by booking and modifying complex international itineraries, enforcing travel policies, assisting VIP executives, and managing disruptions. The role requires strong communication, active listening, problem-solving under pressure, technology proficiency, and near-zero booking errors. Training lasts eight weeks, followed by a permanent shift focused on traveler satisfaction, response times, and efficient issue resolution.

Develops and leads system-level hazard analyses, safety requirements, risk mitigation strategies, verification plans, and safety documentation for ISS payloads and systems. Reviews spacecraft architectures, operations, and flight changes; supports NASA safety boards, anomaly investigations, supplier compliance, and reliability assessments using FTA and FMEA. Presents safety findings to internal and external review panels and collaborates with NASA, contractors, international partners, and cross-functional engineering teams.

Leads and develops an Account Management team responsible for campaign performance, client growth, gross profit targets, and incremental spend. Coaches team members, improves processes, supports cross-functional campaign initiatives, promotes analytics-driven reporting, and develops go-to-market best practices. The role also owns organizational projects, communicates with senior stakeholders, and travels up to 20%.

Manages unit leaders overseeing Short Term Disability and absence claims teams. Establishes performance expectations, removes barriers, develops team capabilities, and drives customer service, expense management, claim accuracy, and operational efficiency. Uses performance data, claim reviews, call monitoring, automation, and AI strategies to address root causes and improve outcomes. Partners with internal and external customers, supports team accountability, and escalates issues with recommended solutions.

Prospects for new small-business customers through cold calling, networking, and lead generation within an assigned territory. Identifies customer needs, recommends wireless solutions, negotiates and closes deals, manages sales funnels, reports forecasts, and grows the customer base. The role requires strong communication, customer service, negotiation, multitasking, and relationship-management skills, along with a high school diploma or GED and legal authorization to work in the United States.

Leads the design, integration, and delivery of production-grade AI, generative AI, agentic AI, and MLOps solutions for clients. Serves as technical lead, translates requirements into scalable architectures, mentors engineers, manages technical risks and timelines, supports sales proposals, and presents recommendations to stakeholders. Responsibilities include application integration, security, observability, evaluation, model serving, documentation, testing, and operational readiness.

Leads ServiceNow CSM and TPSM process design for customer service, client onboarding, managed services, account management, and technology service delivery. Facilitates discovery and future-state workshops, translates requirements into functional designs and user stories, defines onboarding workflows, and aligns stakeholders with ServiceNow best practices. Provides functional leadership across customer management, case handling, entitlements, service relationships, integrations, CSDM, and ITSM. Supports prioritization, UAT, business readiness, roadmap decisions, and traceability across a large enterprise transformation.

Leads CDW’s AI advisory consulting portfolio, including strategy, governance, operating models, adoption, roadmaps, methodologies, and delivery standards. Advises customers and executives, facilitates discovery and workshops, develops proposals and business cases, supports presales pursuits, and partners with technical teams on integrated AI solutions. Oversees delivery quality, risk management, staffing, and customer outcomes while mentoring consulting and presales professionals.

Supports retail energy clients by gathering and documenting business requirements, facilitating stakeholder workshops, analyzing current and future processes, and identifying improvement opportunities. Creates user stories, functional specifications, process and data models, business architecture documentation, reports, presentations, and proposals. Translates business needs into technical solutions and contributes to transformation initiatives, business cases, and consulting delivery.

Maintains and improves automated fulfillment-center control systems, including PLCs, conveyors, sorters, scanners, drives, networks, and electrical systems. Troubleshoots downtime, performs root-cause analysis, coordinates solutions with vendors and operations, supports facilities technicians, monitors equipment metrics, mentors technicians, and ensures OSHA and organizational safety compliance.

Support technical sales for Cisco ThousandEyes across Texas by prospecting, demonstrating solutions, guiding trials, architecting deployments, presenting to decision-makers, and building trusted customer relationships. Collaborate with sales, marketing, product, engineering, and customer success teams; contribute to events, technical content, solution feedback, beta programs, and post-sales enablement.

Provides personalized investment and retirement planning to members, non-members, and employees. Analyzes financial goals, recommends investment strategies and products, manages client relationships, prospects for new business, meets sales quotas, conducts financial seminars, trains branch teams, and maintains compliance with FINRA, SEC, broker-dealer, and applicable financial regulations.