Top Tech Jobs & Startup Jobs in Houston, TX

Own customer support tickets from intake through resolution or escalation. Troubleshoot issues, coordinate with Engineering, communicate proactively, document ticket status and next steps, translate enhancement requests into acceptance criteria, report on ticket trends and performance, and prioritize work based on customer impact and urgency.

Provides first-line technical support for corporate offices and data center environments. Responsibilities include troubleshooting users, installing and maintaining hardware and software, monitoring servers and networks, managing accounts and access permissions, enforcing security policies, maintaining asset inventories, creating knowledgebase content, training users, and supporting upgrades, cloud migrations, and infrastructure projects.

Own a portfolio of manufacturing customers after implementation, retaining and growing relationships through renewals, expansions, executive engagement, and proactive problem-solving. Investigate customer workflows, identify risks and opportunities, use AI and data to analyze and prototype solutions, troubleshoot issues, and lead business reviews. Collaborate with Launch, Product, Engineering, Marketing, and Sales teams while improving account-management processes in a high-velocity, ambiguous environment.

Build and lead a global reliability and technical assurance function for Vantage's data center fleet. Define fleetwide reliability baselines and risk models, perform technical inspections across electrical, mechanical, controls and commissioning, drive corrective actions and closed-loop learning, establish standards, executive reporting, and scale a central assurance team.

Lead paid search strategy, activation, optimization, measurement, and thought leadership for B2B clients. Manage Google and Microsoft campaigns, keyword research, ad copy, bidding, budgets, QA, forecasting, and performance analysis. Connect campaign activity to lead quality, sales opportunities, pipeline, and revenue using CRM, marketing automation, and analytics data. Advise clients, develop recommendations, support pitches, and collaborate with cross-functional teams to drive growth.

Design and build scalable, secure backend services and platform shared services using C# or TypeScript. Own architecture, containerization (Docker/Kubernetes), AWS infrastructure, databases (Postgres/NoSQL), CI/CD and IaC, security, performance, and third-party API integrations. Mentor engineers, drive platform vision, reduce technical debt, and deliver high-impact, reliable distributed systems.

Develop and certify NIBRS and state-compliant public safety software. Define reporting requirements, build state-specific forms, validate data, audit specifications, collaborate with product and engineering teams, and advise internal and agency stakeholders. Provide NIBRS training, identify compliance challenges, influence cross-functional decisions, and mentor junior team members. The role requires deep NIBRS knowledge, law enforcement technology experience, technical systems understanding, and successful completion of a CJIS background check.

Drive annual strategic planning, evaluate and model new business opportunities, communicate strategic priorities to executives, investors, and the board, and own growth initiatives. Coordinate cross-functional teams, manage milestones and KPIs, support revenue-generating initiatives, and help implement AI across the organization. The role requires strategic thinking, data analytics, financial acumen, strong communication, and effective stakeholder management.

Leads technical business development and capture activities, identifying market opportunities, developing tailored technology solutions, and cultivating client and partner relationships. Collaborates with engineering, product management, and marketing teams; leads proposals, presentations, negotiations, and contract pursuits; and tracks business development KPIs. Requires extensive technology-sector sales experience, technical communication skills, and Secret clearance with eligibility for Top Secret clearance.

Lead the engineering organization and technical strategy while remaining hands-on across web, mobile, backend, infrastructure, architecture, and AI. Own the technical roadmap, design scalable production systems, establish engineering standards, mentor and grow engineers, and drive AI-assisted development. Partner with Product and executive leadership to balance speed, reliability, security, scalability, and quality while building systems with Golang, TypeScript, and GCP.