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Supports IT delivery teams by eliciting and documenting business and functional requirements, writing user stories and acceptance criteria, refining backlogs, modeling processes and data flows, and supporting sprint planning, UAT, validation, and requirements traceability. Partners with Product Owners and engineers to deliver business-aligned features and uses AI-assisted tools to improve documentation and analysis.

Supports cemetery location operations by answering phones, scheduling appointments, processing contracts, handling banking and invoices, maintaining customer records, coordinating onboarding, managing accounts receivable, processing deeds and certificates, ordering memorials, and completing required reports. Provides compassionate customer service, supports leadership, maintains confidentiality, and collaborates with administration, maintenance, and sales teams.

Provides administrative and filing support, including answering phones, coordinating employee training sign-ups, calling references, distributing monthly reports and financial statements, maintaining confidential paperwork, and assisting Human Resources and Area Director. Requires strong communication, organization, prioritization, phone etiquette, writing, and basic proficiency with email, Word, Excel, copying, and faxing.

Develops, tests, documents, debugs, and maintains secure programs and scripts for applications, interfaces, data processing, and automation. Reviews specifications, writes database queries and API integrations, performs unit and regression testing, supports integration and user-acceptance testing, documents code and releases, and participates in code reviews, security reviews, and change-control activities.

Provides front-desk reception and administrative support for a nonprofit legal services organization. Duties include greeting clients, managing calls and mail, maintaining office areas and equipment, coordinating schedules and supplies, conducting client intake and eligibility screening, entering client and volunteer data, preparing documents, supporting reporting, and assisting with presentations and training.

Lead the architecture and evolution of large-scale data platforms, including ingestion, transformation, analytical data modeling, distributed processing, and customer-facing analytics. Optimize SQL, databases, Spark/Flink workflows, and asynchronous job systems for performance, scalability, reliability, and recovery. Establish reusable engineering standards, diagnose cross-layer bottlenecks, influence technical direction, partner with product and engineering teams, and mentor engineers while remaining hands-on.

Develops new business within an assigned territory through cold calling, lead generation, in-person prospecting, phone outreach, and CRM tracking. Builds prospect relationships, schedules appointments, maintains sales activity and pipeline standards, closes new business, supports marketing initiatives, and adopts best practices from other Account Executives. Requires territory travel and vehicle operation.

Performs drafting, engineering, and structural analysis for concrete formwork and shoring projects. Prepares equipment requirements, designs, calculations, and engineering assurance documentation for manufacturing and construction use. Manages assigned presale and contracted projects, coordinates with internal teams, supervises engineering and drafting work, and ensures projects meet safety, quality, and customer service standards.

Generate net-new pipeline for an endpoint and patch management SaaS platform through phone-first outbound prospecting. Contact IT and security leaders, identify endpoint visibility and vulnerability challenges, qualify opportunities, book meetings for Account Executives, maintain Salesforce records, and improve outbound messaging and processes. The role requires B2B outbound experience, cold-calling ability, technical product learning, and familiarity with cybersecurity, endpoint, infrastructure, backup, RMM, or MSP solutions.

Build and scale go-to-market systems, including prospecting data signals, outbound email infrastructure, deliverability, CRM automations, analytics, attribution, lead routing, and AI-powered workflows. Use SQL and scripting to automate processes, strengthen fragile systems, and support outbound growth and upmarket expansion.