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Leads and develops a team of Account Executives selling SaaS subscriptions to aerospace and defense organizations. Owns team quota, pipeline, forecasting, territory planning, hiring, coaching, strategic deals, and revenue results. Partners with marketing, SDRs, pre-sales, product, customer success, and contracts teams to improve sales performance. Advises A&D suppliers on CMMC and NIST requirements while representing the company at industry events.

Sell branded content, creative concepts, influencer campaigns, and sponsorships to brands and agencies across assigned industries. Build client relationships, generate revenue, develop go-to-market strategies, and help expand Pubity Group’s US commercial business across social platforms.

Leads high-priority IT projects for Philadelphia public safety agencies from initiation through closure. Manages scope, deliverables, budgets, resources, schedules, risks, requirements, and enterprise standards. Coordinates cross-functional teams, consultants, vendors, and agency stakeholders; prepares status reports and dashboards; performs cost-benefit analysis; and applies PMO, SDLC, and project management best practices. Provides project management coaching and supports solutions involving enterprise infrastructure, cloud computing, disaster recovery, and managed services.

Monitors client IT environments, triages alerts, handles after-hours incidents and service requests, troubleshoots systems, networks, backups, servers, firewalls, and cloud platforms, escalates unresolved issues, updates AutoTask tickets, and improves knowledge-base documentation and alert processes.

Manage a portfolio of mid-market and enterprise SaaS accounts, owning renewals, expansion, churn mitigation, forecasting, commercial negotiations, and revenue growth. Build multi-threaded customer relationships, identify use cases, articulate ROI, maintain accurate CRM and pipeline data, and partner with Customer Success, Sales, Legal, and Finance. The role requires data-driven account management, dashboard usage, and ownership of a significant revenue portfolio.

Provides engineering support for paper mill manufacturing, focusing on process optimization, troubleshooting, safety, quality, reliability, waste reduction, and continuous improvement. Leads Lean and Six Sigma initiatives, capital projects, process trials, equipment commissioning, and start-up activities. Develops process controls, operating procedures, technical documentation, training, and corrective actions while collaborating with Operations, Maintenance, Quality, vendors, and plant leadership.

Provides email, phone, and live chat support for hosted websites and IDX search products. Troubleshoots website configuration, integrations, WordPress, and third-party platform issues; assists web developers and partner firms with onboarding and training; escalates complex problems; documents resolutions; and contributes to support metrics, reporting, and knowledge sharing.

Provides remote customer support by resolving escalated complaints, handling inbound correspondence, coordinating warranty and repair services, scheduling appointments, processing invoices and work orders, preparing reports, and maintaining accurate records. The role collaborates with stores, merchandising, quality, operations, manufacturers, and subcontractors while delivering timely and professional communication.

Owns new-business growth for mid-market and enterprise supply chain accounts. Responsibilities include building pipeline, managing complex multi-stakeholder SaaS sales cycles, developing executive-level ROI cases, co-selling with partners, forecasting accurately, conducting value-based demonstrations, and representing the company at industry events. The role requires enterprise SaaS sales experience in supply chain solutions, consultative selling ability, executive relationship management, Salesforce proficiency, and willingness to travel.

Leads end-to-end electrical and embedded systems design from concept and schematic capture through PCB layout, validation, production launch, and sustaining engineering. Provides technical direction in precision analog and digital electronics, power management, MCUs, DSPs, FPGAs, and EMI/EMC compliance. Collaborates across hardware, software, mechanical, and product teams, troubleshoots production issues, reviews designs, and evaluates AI-enabled engineering tools.