Top IT Support & Helpdesk Jobs in Hartford, CT

The Vice President of IT Infrastructure & Operations leads IT strategy, manages infrastructure, ensures service delivery, and drives ITSM transformation in a healthcare setting.

Manage, maintain, and optimize Microsoft 365 and SharePoint environments for hundreds of users; resolve incidents with Help Desk, create documentation and training, build Power Automate flows and Power Apps, integrate M365 services, and produce Power BI reports and dashboards.

As an IT Operations Engineer, you will manage IT operations across multiple companies, handling identity management, SaaS platforms, and automations to optimize processes and support users effectively.

The Director of Information Technology leads IT operations and infrastructure, manages a team, oversees budgets, vendor relationships, and drives AI initiatives for a healthcare organization.

The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Ticketing Analyst manages ticketing environments by monitoring, triaging, and tracking tickets while ensuring timely resolution and data quality within a production service delivery setting.

The IT Support Specialist II provides high-quality technical support for hardware, software, and network issues, manages user accounts, performs system maintenance, collaborates with IT teams, and suggests process improvements.

The UKG Support Analyst focuses on configuring calculated accruals within the UKG Pro WFM, managing support tickets, and collaborating with HR and IT teams.