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Top Customer Success Jobs in Hartford, CT

5 Days Ago
Remote
Hartford, CT
Entry level
Entry level
Artificial Intelligence • Software
As a Technical Support Engineer, you will assist customers by diagnosing and troubleshooting software issues, managing ticket escalations, and providing enterprise-grade technical support. You will document troubleshooting steps and create knowledge base articles, while simultaneously building expertise on Legion's products and facilitating communications between customers and the engineering team.
Top Skills: HTTPRestSQL
5 Days Ago
Remote
Hartford, CT
Senior level
Senior level
Marketing Tech • Software
The Senior Customer Success Manager is responsible for driving customer adoption, satisfaction, and retention post-sale. This role involves developing account strategies, consulting with customers, renewing contracts, onboarding new clients, and facilitating feedback between customers and product management.
5 Days Ago
Remote
Hartford, CT
Senior level
Senior level
Information Technology • Software
The Vice President of Customer Success will develop and execute strategies to enhance partner satisfaction and growth, lead the Partner Success team, oversee customer success processes, and ensure revenue goals are met through effective relationship management and operational excellence.

Featured Jobs

5 Days Ago
Remote
Hartford, CT
Junior
Junior
Healthtech • Pharmaceutical
The Implementation Specialist at Amino Health is responsible for managing customer onboarding by developing implementation plans, gathering requirements, and ensuring timely launches. This role requires collaboration with various teams, providing expert guidance, and improving processes for customer satisfaction.
5 Days Ago
Remote
Hartford, CT
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Big Data • Cloud • Information Technology • Marketing Tech • Mobile
The Senior Customer Success Manager will focus on maintaining strong relationships with large enterprise clients, driving revenue growth, and identifying cross-sell and upsell opportunities. Responsibilities include analyzing sales options, managing customer health metrics, providing support, and collaborating with internal teams to enhance customer engagement.
5 Days Ago
Remote
Hartford, CT
52K-75K Annually
Junior
52K-75K Annually
Junior
Software
The SaaS Tier 2 Support Specialist focuses on providing technical support related to payments for Newbook's platform. Responsibilities include managing client cases, investigating issues, collaborating with teams to resolve escalations, and serving as a payments subject matter expert. The role emphasizes customer service, communication skills, and the ability to troubleshoot complex payment-related problems.
5 Days Ago
Remote
Hartford, CT
Mid level
Mid level
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.
Top Skills: CryptoDefi
5 Days Ago
Remote
Hartford, CT
Entry level
Entry level
Food • Information Technology • Software
This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.
5 Days Ago
Remote
Hartford, CT
Junior
Junior
Insurance • Transportation
As a Training Specialist, you will develop and deliver training programs for new employees at World Insurance Associates, collaborating with stakeholders to ensure alignment with strategic goals. Your responsibilities include facilitating training sessions, creating training materials, assessing training needs, and providing updates to the Process Governance team. You will also assist in user acceptance testing for new technology integrations.
Top Skills: MS Office
5 Days Ago
Remote
Hartford, CT
16-17
Junior
16-17
Junior
Consumer Web • eCommerce • Events • Fashion • Logistics • Retail • Design
Seeking an experienced Customer Experience Associate to join a work-from-home team. Responsibilities include engaging and educating customers, resolving issues, and collaborating with various teams. Must have strong communication and organizational skills.
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