Top Tech Jobs & Startup Jobs in Hartford, CT

Provide high-volume technical support through phone, chat, and email for the CE Broker SaaS platform. Troubleshoot software bugs, navigation issues, and account questions; educate customers about account options; collaborate with AI support agents; maintain ticket resolution and customer satisfaction targets; surface product feedback; and improve internal support documentation.

Participate in a practical internship developing web, mobile, and digital applications. Build software development skills, apply programming logic to solve business problems, learn software architecture concepts, and collaborate in agile environments alongside experienced professionals on real-world projects.

Supports a portfolio of Law.com and related legal information product customers. Responsibilities include onboarding, product training, adoption and engagement initiatives, customer communication, activity monitoring, issue escalation, renewal support, feedback collection, and collaboration with Product, Sales, Editorial, Marketing, and Customer Care teams. The role focuses on customer satisfaction, retention, product knowledge, and developing consultative customer success skills.

Drives revenue growth for LTL transportation services by prospecting new customers, conducting face-to-face sales meetings, developing territory strategies, negotiating proposals, and maintaining customer relationships. The role requires extensive travel throughout an assigned territory, collaboration with operations and pricing teams, pipeline management, forecasting, and consistently meeting sales targets.

Generate qualified pipeline for AQL through high-volume, multichannel outbound prospecting. Research target accounts, identify decision-makers, conduct discovery, qualify opportunities, secure sales meetings, maintain accurate Salesforce records, and provide complete handoffs to sales teams. Partner with sales, marketing, product, and revenue leaders on messaging, campaigns, objection handling, and buyer feedback while consistently meeting rigorous activity, meeting, and pipeline goals.

Lead design, implementation, and operation of Signifyd's GCP/Kubernetes cloud platform. Architect scalable, secure infrastructure, embed AI-driven automation, own SLOs and incident response, improve developer experience via CI/CD/GitOps tooling, mentor engineers, manage cloud capacity/FinOps, and build observability and security into the platform.

Own process engineering for chocolate and confectionery innovation projects from technical brief through factory implementation. Translate recipes into process flows, equipment requirements, operating parameters, trial plans, and scale-up strategies. Lead factory trials, validation, commissioning, troubleshooting, root-cause analysis, process optimization, commercialization, shelf-life support, and technical documentation while collaborating with R&D, Culinary, Quality, Operations, Engineering, suppliers, and co-manufacturers.

Lead and scale the account management function to reduce churn, drive retention and expansion, and ensure world-class partner service. Manage KPIs (Churn, CSAT, SLAs), develop playbooks and escalation paths for outsourced teams, perform QA and coaching, identify upsell/cross-sell opportunities, and use account health data to predict risk and inform strategy.

Lead FP&A, financial close, consolidation, and EPM transformations for clients. Responsibilities include operating model design, process improvement, platform selection, implementation enablement, requirements and testing, data conversion, change management, stakeholder workshops, and hands-on FP&A advisory. The role also involves team leadership, client development, recruiting, proposal writing, industry representation, and applying AI and automation to forecasting and finance processes.

Manages end-to-end recruiting for client roles, including sourcing, screening, interviewing, candidate presentation, feedback collection, negotiation, and closing. Builds candidate networks through market research and passive sourcing, advises hiring managers on selections and compensation, maintains client and candidate relationships, tracks recruiting pipelines and ATS data, and meets submission and hiring targets in a metrics-driven environment.