Top Tech Jobs & Startup Jobs in Hartford, CT

Design and implement backend test automation frameworks and scripts; create and execute integration, regression, and performance tests; analyze requirements and design end-to-end test scenarios; manage test cases in TestRail; integrate tests with CI/CD; collaborate across teams, mentor engineers, and participate in Agile/scrum and software quality audits.

Lead architecture and implementation of reliability platforms and SRE practices for a production SaaS. Build self-service reliability tooling, drive AIOps automation, advance observability (monitoring, tracing, profiling), lead incident response and postmortems, mentor engineers, and embed production readiness across teams to achieve 99.99% uptime.

Design, build, and scale enterprise-grade Generative AI and ML platforms (RAG, vector search, agent orchestration, feature/embedding stores). Implement cloud-native infrastructure, observability, compliance-by-design (HIPAA/CLIA/GDPR), and reusable APIs/SDKs. Lead architecture, mentor engineers, and productionize multi-agent and LLM workflows for clinical and business applications.

Design, operate, and troubleshoot global enterprise infrastructure across cloud and on-prem environments. Execute production changes, participate in incident response and root cause analysis, maintain reliability and security, support Windows/Linux, networking, identity, and endpoint management, and contribute to automation and infrastructure-as-code efforts using Terraform, Ansible, PowerShell, and Python.

Manage and triage customer support tickets, execute SOP-driven workflows, coordinate follow-up with cross-functional teams, document actions clearly, escalate when needed, and identify process improvements to maintain reliable day-to-day support operations.

Serve as primary client liaison and lead for assigned pharmaceutical congresses, managing ancillary meeting spaces, AV, catering, contracts, site inspections, program timelines, and on-site execution. Use program management systems for end-to-end program delivery, maintain records and financial forecasting, coordinate registration/air/DMC/vendors, conduct status meetings and debriefs, and support continuous improvement. Travel up to 40%.

Lead research and algorithm design for large-scale ranking, personalization, recommendation, ads targeting, causal uplift, dynamic pricing, and revenue forecasting. Design, train, evaluate, and productionize state-of-the-art ML, deep learning, and RL models (including transformer/LLM hybrids) on cloud platforms, establish experimental standards, and mentor research engineers.

Lead paid search strategy and execution across Google and Microsoft Ads, scale profitable acquisition, run campaign optimization and testing, integrate generative AI (Claude) for copy and reporting, improve attribution and measurement, partner with analytics/engineering/creative teams, mentor team and manage agency relationships.

Perform quality audits and controls for benefits administration (COBRA/LOA/retiree), own reports and process documentation, support system testing and bug validation, identify process gaps, assist onboarding/offboarding, support client inquiries, approve refunds, train and liaise with internal teams to drive process improvement and ensure accurate end-to-end resolution.

Design, run, and improve CI/CD systems and developer workflows for a Kubernetes-based polyglot monorepo. Build fast, reliable pipelines, local-to-prod developer paths, observability for builds, and partner with product teams to raise release quality and delivery velocity.

Design, build, and tune NLU models and agentic virtual agents on Genesys Cloud. Create and iterate prompts and evaluation frameworks, analyze conversation logs to identify failures, and implement data-driven improvements. Work with customers to gather requirements, present findings, and optimize production performance of LLM-driven interactions.