Top Cybersecurity & IT Jobs in Greensboro, NC

The Technical Consultant - Impact role at ServiceNow involves delivering technical accelerators to customers, guiding best practices development, engaging with customer requests, and demonstrating product capabilities tailored to customer needs. The ideal candidate is experienced in ServiceNow development and is committed to helping clients with digital transformation.

The Director of Technical Support Management at ServiceNow is responsible for managing support KPIs, improving customer experience, resolving high-impact escalations, and leading teams to enhance customer and employee experiences. This role requires a minimum of 15+ years of technical support and service management experience.

The Senior Technical Support Engineer at ServiceNow is responsible for providing technical support to customers, resolving technical cases, and identifying solutions to complex technical problems. They must have 4+ years of customer-facing technical support experience and the ability to troubleshoot difficult technical issues with ease and complexity. Strong skills in Java and JavaScript are required for this role.

As a Security Research Engineer on the Duo AI & Security Research team, you will help keep products on the leading edge of identity security by contributing threat insights, developing threat detection systems, and responding to threat actor campaigns affecting customers. Responsibilities include serving as an internal authority on identity threats, actively hunting for threats, supporting detection engineers, maintaining threat intelligence repositories, coordinating intelligence sharing, staying updated on threat trends, and participating in threat emulation exercises.

The Accounting Technology Consultant will be responsible for onboarding new clients onto a SaaS Accounting and Compliance Management Workflow Automation solution. They will lead client kick-off calls, review client documentation, establish client relationships, and provide training on using the FloQast software. This role requires at least 2-3 years of accounting experience and a degree in Accounting or Finance.

This Implementation Consultant IV role focuses on managing the post go-live phase of implementing invoice automation solutions, ensuring customer success and product adoption. Responsibilities include resolving technical issues, providing training, and facilitating transition to support. Requires expertise in project management, supply chain, and accounts payable processes in healthcare.

Monitors cloud security controls, interacts with stakeholders globally, supports architectural reviews, develops security solutions, stays updated on cloud security trends, provides guidance and training on best practices, deploys compliance monitoring capabilities, possesses knowledge of infrastructure technologies.

Monitor, maintain, and support systems and software to ensure stability and compliance to technology standards. Participate in incident detection, resolution, and root cause analysis. Develop in-depth knowledge of supported systems and applications. Responsible for application governance and automation to assist in proactive incident detection and management.

Key contributor to leading security initiatives supporting the Origami Risk SaaS platform, focusing on security tool implementations, process improvements, and increasing operational capacity through automation and orchestration. Responsibilities include mentoring team members, networking security assessments, implementing cloud security best practices, and collaborating with other teams for vulnerability management. Qualifications include 5+ years of experience in security engineering, risk management for Cloud Architectures, and expertise in various security areas and tools.