Top Tech Jobs & Startup Jobs in Greensboro, NC

Designs and operates batch, streaming, and real-time data platforms and pipelines using Spark, Kafka, Iceberg, Airflow, and cloud infrastructure. Owns data lake evolution, data quality, observability, reliability, governance, event instrumentation, schema management, and privacy controls for PII, retention, deletion, and residency. Leads complex initiatives end-to-end, troubleshoots production issues, mentors engineers, and develops AI agent harnesses that enforce data engineering standards and quality gates.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Manage scaled customer success for complex mid-market accounts using Samsara’s IoT platform. Responsibilities include driving adoption, demonstrating technical product value, diagnosing issues, leading customer workshops, recommending workflow transformations, developing action plans and success metrics, coordinating cross-functional teams, influencing product roadmaps, and supporting renewals and expansion.

Build automated reliability and self-healing platform tooling to protect production at scale. Improve incident management, reduce alert noise, evolve observability (monitoring, SLOs, performance detection), and develop AI-driven operational automation. Partner with product teams to diagnose reliability gaps, drive incident prevention, and champion operational excellence and best practices across engineering.

The Strategic Account Executive drives revenue growth in mid-market accounts, serves as a trusted advisor, manages strategic sales cycles, collaborates cross-functionally, and shares market insights to enhance product development.

Supports test engineering activities by preparing and executing test plans, gathering and analyzing test data, troubleshooting issues, improving test processes, and documenting results. Collaborates with engineering teams to support product testing, quality assurance, system integration, and delivery of high-quality aerospace products.

Supply Chain Intern supporting procurement, production planning, inventory management, logistics coordination, shipment tracking, data analysis, and continuous improvement initiatives. The role provides hands-on exposure to end-to-end supply chain operations and collaboration with cross-functional teams across Honeywell Aerospace. Interns may work with raw materials, manufacturing operations, finished goods distribution, and supply chain optimization projects.

Systems Engineering Interns assist with designing and developing system solutions, gathering requirements, defining specifications, integrating and testing components, troubleshooting technical issues, and documenting engineering activities. The role provides hands-on aerospace experience, cross-functional collaboration, mentorship, and exposure to system design, integration, testing, modeling, and simulation.

Design and lead the technical strategy for search across Vannevar’s products. Build and improve full-text, vector, and LLM-powered retrieval systems, optimizing latency, relevance, index quality, freshness, and performance. Collaborate with ML, product, design, and mission strategy teams to translate user needs into search innovations. Apply expertise in information retrieval, NLP, machine learning, indexing, ranking, query parsing, tokenization, vector search, and evaluation frameworks.

Lead the ToastNow engineering team in delivering high-quality native mobile experiences for restaurant operators. Drive planning, execution, cross-functional collaboration, backlog development, production quality, monitoring, and issue resolution. Hire, mentor, and develop engineers while fostering diverse, high-performing teams. Champion AI tools and practices to improve development speed, quality, and team velocity.

Lead architecture and technical execution for Toast’s Payroll and Team Management products. Own authentication, authorization, and organizational hierarchy across a multi-tenant SaaS platform. Drive high-scale, full-stack initiatives, modern agentic development practices, integrations, technical strategy, quality standards, deployment practices, and cross-functional collaboration. Mentor engineers across teams and leverage AI tools and LLM integration to improve software development velocity and quality.

Own the enterprise data platform roadmap and self-service experience for domain data teams. Define capabilities spanning catalogs, semantic layers, observability, access management, lineage, certification, and documentation. Conduct discovery with technical stakeholders, create governed paved paths and tooling, drive platform adoption, measure outcomes, and partner with Data Engineering, Platform, and Governance teams. Ensure data products remain discoverable, interoperable, and scalable as Toast’s domains mature and operate more independently.

Maintain and publish weekly contact-center schedules, align short-term forecasts to volume, update agent/team records, produce WFM performance reports, manage shift bids, analyze time-off allotments, support WFM coordinators, and liaise with supervisors and leadership to ensure coverage and staffing accuracy.

Own and evolve AWS cloud infrastructure supporting a financial and hospitality technology platform. Design highly available systems, deployment pipelines, observability, security controls, and infrastructure migrations. Lead incident response, reliability planning, capacity management, and root-cause analysis while participating in on-call rotations. Partner with application engineers, establish infrastructure standards, and mentor platform engineers as the organization scales.

Own operational processes, reporting, and programs for Customer Success Management. Translate ambiguous leadership questions into solutions, improve processes end-to-end, partner with Revenue Technology/Analytics, support planning (capacity, segmentation, territory), and drive cross-functional alignment with Sales and Finance to scale CS operations.

Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.

Lead pricing strategy and packaging across GitLab’s SaaS portfolio, including AI and usage-based products. Analyze market, competitor, customer, and usage data; build financial models; evaluate monetization opportunities; support product launches and SKU mapping; monitor post-launch results; and influence senior leaders across Product, Marketing, Finance, Sales, Deal Desk, and fulfillment.

As a Revenue Operations Analyst II, you'll optimize merchant lifecycle processes, manage lead routing, support attribution tracking, and collaborate across teams to enhance lead management efficiency.

Evaluate, structure, and price consumer asset-backed transactions; develop capital structuring, pricing, and quantitative loan-performance models; and provide funding strategy insights. Partner with Capital Markets, Treasury, Merchant Pricing, Credit, Commercial, Product, and Engineering teams to support funding, product, and business decisions. The role also involves collaborating with accountants, rating agencies, and internal and external partners.

Investigate and resolve complex customer complaints escalated by executives, internal teams, and bank partners. Communicate empathetically with customers by email, document complaints accurately, coordinate with Compliance, Legal, Risk, Product, and Communications, and identify root causes and remediation options. Lead process-improvement workstreams, contribute to operational improvements, and build expertise in financial products, servicing processes, consumer finance policies, and regulatory requirements.