Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Serve as the primary escalation for complex brand support issues, resolve tickets end-to-end, identify root causes and recommend fixes, improve knowledge bases and onboarding docs, enhance AI support coverage, and partner with Product, Engineering, and Trust & Safety to surface and resolve systemic issues.

Perform functional, regression, and integration testing for Amazon Connect contact flows and IVR. Validate AWS Lambda integrations, document defects, support UAT with stakeholders, and monitor routing and call handling post-deployment.

Serve as primary Customer Success Manager for Freedom360 clients: manage onboarding, campaign execution, renewals, and business reviews; build relationships; demonstrate ROI; maintain CRM records; provide strategic insights and improve client experience with the program team.

Manage SSP and publisher relationships, drive ads.txt/app-ads.txt adoption, validate sellers.json and schain implementations, monitor programmatic metrics, optimize supply path and monetization, onboard partners, troubleshoot integrations, and produce performance reports aligned with IAB standards.

Support government acquisition efforts by developing SOWs/PWSs/SOOs, preparing acquisition strategies, J&As, and IGEs, ensuring FAR/DFAR compliance, managing solicitations and contract documentation, tracking acquisition timelines, and collaborating with program managers, engineers, and vendors.

Design and execute performance-driven ad creatives primarily for Meta (and occasionally YouTube). Collaborate with strategists and copywriters, apply motion design in After Effects, ensure quality assurance, and grow autonomy while learning expressions and sharpening motion and performance-focused design skills.

Lead multi-channel recruitment marketing campaigns to build talent pipelines and reduce time-to-hire. Create employer brand content, analyze ATS and recruitment data for insights and SEO, manage vendor relationships, coordinate hiring events, and collaborate with cross-functional teams to optimize the candidate journey.

Lead and grow a team of Conversation Designers to build and scale conversational AI experiences. Partner with Product, Engineering, Analytics, and ML teams to drive strategy, tooling, evaluation, and quality practices. Recruit and remove roadblocks, own strategic initiatives, and remain hands-on in designing, testing, and improving AI-driven conversational products.

Lead and scale Boulevard's data platform engineering organization to build reliable, secure, and performant data pipelines, governance, ML/AI infrastructure, and customer-facing data products. Partner with Product and Insights to deliver reporting and analytics, enforce data quality and HIPAA-compliant security standards, and drive strategic roadmap and operational excellence.

Restructure and maintain Airtable relational architecture for fertility industry data, implement automations and integrations (Zapier, Softr), enforce data governance and permissions, build dashboards and reports, execute data acquisition and enrichment to scale the database, conduct audits, document SOPs, and support onboarding and system monitoring.