Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Lead technical escalations from intake to validated resolution: run diagnostics across logs, SQL, APIs, cloud and code; classify root causes; review AI-generated fixes; coordinate engineering responses to meet SLAs; improve runbooks, tooling, and prevention to reduce repeat incidents.

Design, build, deploy, and operate low-latency, secure backend authentication services and APIs using Go/Python on AWS/GCP. Integrate ML signals, maintain cloud-native infrastructure, ensure observability, participate in on-call rotation, and collaborate across engineering, product, and research to improve fraud prevention and identity workflows.

Design, develop, test, and deploy scalable AI/ML-powered software features. Collaborate with product, data science, and engineering teams; implement and optimize ML algorithms (NLP, predictive analytics, computer vision); build data pipelines; participate in code reviews; research new AI methods; troubleshoot and contribute to AI system architecture.

Lead product strategy and execution for Lytx video telematics hardware and device application software. Establish roadmaps, manage a team of product managers, engage customers and cross-functional partners, validate market opportunities, make data-driven decisions, oversee lifecycle and buy/build/partner choices for enterprise SaaS and hardware solutions.

Lead and build a Tier 1 global helpdesk for Paratext, managing a small team to triage, route, and resolve tool-level support for PT9, PT10 and the Paratext Registry. Coordinate with engineering, product, and Tier 2 partners, track support patterns, and maintain accountable response times while supporting a distributed user base.

Coordinate distributed software teams and field trials across the product lifecycle. Manage schedules, dependencies, budgets, and stakeholder communications; produce reports for leadership and funders, align roadmaps with language programs, deploy process systems, and support Agile integration.

Design and implement front-end experiences for internal data-driven web applications: conduct user research, create wireframes and prototypes, build production UI components, write automated UI tests, document designs and implementations, collaborate with data scientists and engineers, and improve usability for clinical and operational workflows.

Lead a centralized Data Science & Engineering team to build scalable data pipelines, productionize ML/AI solutions, ensure data governance and reliability, partner with cross-functional stakeholders to prioritize initiatives, and drive platform improvements for analytics, personalization, and product features.

Provide MEAL technical advice and capacity strengthening to country teams and partners across RAPID and EMPOWER projects. Support MEAL system design and implementation, digital data-collection tools (Kobo/CommCare), data management, analysis, visualization, feedback and complaints systems, proposal MEAL components, and documentation. Conduct trainings, capture lessons learned, and represent CRS with donors and partners to improve program quality and accountability.

Manage and configure Salesforce and related revenue systems to support Sales, Marketing, CX, and Merchant Success. Build automation, maintain data integrity, troubleshoot integrations, produce reporting and dashboards, document processes, and train revenue teams to improve operational workflows and forecasting.

The Director of Partner Engineering will lead the Partner Engineering team, define the strategy for integrations, manage partner onboarding, and drive collaborative innovation with partners in the AI and cloud ecosystem.