Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Own technical strategy for complex enterprise sales opportunities, leading discovery, solution architecture, demonstrations, workshops, proofs of concept, technical validation, and procurement assessments. Partner with Sales, Product, Engineering, Compliance, Security, and Delivery to reduce technical risk and ensure implementation-ready handoffs. Advise senior customer stakeholders, influence product roadmaps, develop reusable solution patterns, and mentor other Solutions Engineers.

Develop and maintain ASC 606 revenue accounting policies, review complex contracts, prepare technical accounting memos, and advise cross-functional teams on revenue implications. Support accurate period-end close activities, audits, and revenue reconciliations. Build scalable templates, playbooks, and documentation while identifying automation opportunities. The role requires strong contract interpretation, technical writing, stakeholder influence, and expertise in technology, subscription, or recurring-revenue environments.

Leads the renewals function, including team development, renewal strategy, GRR performance, pricing and contract negotiations, forecasting, risk mitigation, and executive relationships. Partners cross-functionally with Sales, Customer Success, Legal, Finance, Product, and Sales Operations. Drives AI adoption, improves renewal workflows and forecast accuracy, maintains Salesforce data quality, and personally manages strategic and at-risk account negotiations.

Support live remote Supply Chain Analyst training by answering learner questions, facilitating breakout rooms, hosting office hours, grading assignments within seven days, creating video walkthroughs, and submitting weekly program feedback. Participate in onboarding and staff meetings, monitor Pumble channels, and assist the Lead Instructor when needed to ensure learners progress and program quality.

Design intuitive payment experiences across Stripe Terminal hardware and software. Responsibilities include understanding user workflows, conducting research, creating and testing high-fidelity prototypes, collaborating with product and engineering teams, improving dashboard experiences, and contributing to design systems. The role also partners with marketing, strategy, and go-to-market teams to define product vision and deliver polished features.

Performs functional, system, regression, and integration testing for software applications. Develops test plans and cases from requirements, manages defects, validates releases, documents QA procedures, and supports deployments and production troubleshooting. Collaborates with cross-functional Agile teams, participates in Scrum ceremonies, contributes to client engagements, and mentors junior QA analysts. The role requires experience with testing methodologies, APIs, test management tools, SDLC processes, and software release validation.

Designs, implements, manages, and troubleshoots traditional and VoIP telephony systems, including call flows, reporting, mobile devices, fax lines, and new-location rollouts. Partners with IT and business teams to support telephony goals, regulatory compliance, customer experience, and partner agreements. Requires Five9 administration and scripting, reporting, technical support, and telecommunications experience. This remote role includes 10–20% travel and occasional after-hours availability.

Leads and develops a high-performing technical support team, overseeing multi-channel service performance, SLAs, staffing, training, dashboards, and process improvements. Serves as a technical escalation point for API, integration, data, and production issues using SQL and log analysis. Partners with Engineering and Product on incident response, bug resolution, and product improvements while managing client relationships and strategic support initiatives.

Conduct keyword research, technical site crawls, content opportunity analysis, competitive research, and SEO performance analysis. Translate data into actionable insights, support client reporting and deliverables, contribute to content strategy, and assist with inbound marketing and business proposals. The role collaborates with SEO and content strategy teams to improve organic search performance and conversions.

Own the full customer lifecycle for approximately 150 mid-market and enterprise SaaS accounts across North and South America. Lead onboarding, adoption, retention, renewals, expansion, billing, and escalations while driving GRR and NRR. Build executive relationships, monitor customer health and product usage data, deliver business reviews and enablement, develop scalable playbooks, and collaborate cross-functionally to resolve issues and influence product improvements.