Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Provide first-line technical support for Huntress products: troubleshoot Windows and macOS issues, guide customers through problem-solving, escalate incidents, follow up to resolution, recommend documentation updates, and continuously grow product and procedural knowledge while delivering excellent customer service.

Serve as the primary technical support contact for customers: troubleshoot Windows and macOS issues, configure and debug antivirus and management tools, escalate incidents, follow up to resolution, update documentation, and continuously learn product and internal procedures to maintain high CSAT.

Lead product-focused communications for MongoDB by mining product stories, managing media relations, building executive thought leadership, partnering with cross-functional teams, shaping messaging, measuring impact, and supporting launches and campaigns across the product portfolio.

Lead delivery of learning and skilling engagements: manage projects, consult with clients on learning strategy, perform needs and job role analyses, design competency-based programs and adoption plans, facilitate workshops, measure program performance, and advise on continuous improvement and Skillsoft product usage.

Lead and develop an enterprise sales team to acquire, grow, and retain health system customers. Build commercial strategy, coach sellers on account planning and negotiations, drive data-informed revenue growth, recruit and retain sales talent, and align cross-functional teams to scale repeatable processes and improve customer outcomes.

Lead and grow a Targeted Collection Engineering team to design, build, and operate scalable data collection and warehousing systems. Own a managed attribution browser, set technical strategy, partner with product and cross-functional teams, and ensure data reliability, security, and scale for national security customers.

Lead and coach a team of Client Success Managers for mid-market accounts (250-999 lives). Monitor team KPIs and client health, handle escalations, ensure SLAs, manage a small book of clients as needed, improve workflows and processes, partner cross-functionally, and represent the company in client meetings (up to 30% travel). Focus on retention, engagement, and team performance.

Lead the post-sales technical relationship for Rubrik Agent Cloud: onboard, deploy, operationalize, and drive adoption. Lead deployments, validate features with customers, create success plans and enablement materials, train PS/Support, and act as the senior technical escalation and field SME to transition customers from incubation to scale.

Lead U.S. product efforts for Time Off & Attendance, owning vision, strategy, roadmap, and execution. Partner cross-functionally with Engineering, Design, Payroll, Sales, and Customer Success to build compliant, scalable workforce management and payroll integrations. Use customer research and data to define metrics, iterate, and embed AI capabilities. Serve as founding U.S. PM and work closely with global teams.

As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.

Manage and expand a defined portfolio of enterprise accounts through upsell, cross-sell, and multi-product sales. Build executive relationships, develop strategic account plans, drive Operations Cloud adoption, execute complex sales cycles with technical validation, and maintain disciplined forecasting in Salesforce.