Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Own go-to-market strategy, positioning, messaging, launches, sales enablement, competitive intelligence, and customer research for Juniper Square’s fund administration business. Partner closely with Sales, Product, Customer Success, and Growth Marketing to accelerate pipeline, upsell, cross-sell, and adoption. Maintain expertise on fund administration buyers, experts, reference clients, and market dynamics while using AI tools to improve research and content production.

Develop and execute global brand marketing strategies, campaigns, product launches, messaging, content, and media plans. Build brand vision and positioning, manage campaign performance and budgets, use consumer insights, coordinate agencies and vendors, and collaborate with digital, sales, channel, product, and leadership teams to improve customer experience and drive business growth.

Develops and maintains prompts, responses, guidelines, and datasets for generative AI and large language model tools. Leads labeling initiatives with internal teams and third-party firms, trains stakeholders on LLM and dataset best practices, and supports quality assurance and testing. Requires native-level English, bilingual ability in a specified language, specialized domain knowledge, and a college degree or equivalent experience.

Leads end-to-end process improvement and automation projects, including stakeholder discovery, requirements gathering, process mapping, SOP development, system configuration, ETL design, rollout, adoption, and ongoing refinement. The role uses enterprise workflow and automation platforms, provides technical and operational guidance, ensures compliance, identifies improvement opportunities, and mentors junior team members.

Own end-to-end technical onboarding for new customers, including product configuration, permissions, workflows, API integrations, data migration, troubleshooting, and go-live. Manage implementation timelines, milestones, risks, and deliverables while coordinating with customers and internal Sales, Customer Success, Product, Support, and Engineering teams. Contribute to onboarding documentation and playbooks.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

The Senior Consultant, Decision Support analyzes financial performance, identifies margin improvement opportunities, develops comparative methodologies and monitoring tools, and recommends actionable strategies. The role partners with CFOs and operational leaders to investigate root causes, support decision-making, monitor progress, and sustain improvements across the healthcare ministry.

Provides first-line support for non-technical customer and internal inquiries in a SaaS environment. Responsibilities include managing ticket queues against SLAs, routing and escalating issues, maintaining accurate tagging, applying support playbooks, guiding users on product features, and contributing to FAQs, knowledge-base content, and customer education. The role requires strong written communication, organization, judgment, adaptability, and interest in developing technical support skills.

Build and grow an engaged online community through content, virtual events, member onboarding, and proactive engagement. Monitor community metrics, gather customer feedback, and collaborate with Marketing, Product, and Coaching to improve retention, product adoption, and member experience.

Owns Guidebook’s complete accounting function as a solo Controller, including month-end close, accounts receivable and payable, payroll, cash management, corporate cards, reporting, budgeting, forecasting, tax coordination, insurance administration, and NetSuite ownership. The role also improves and documents processes, strengthens controls, supports audits and diligence, and serves as the primary accounting resource for leadership.