Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Manages post-sale customer accounts, driving adoption, retention, renewals, expansion, and value realization. Develops success plans, monitors customer health metrics, conducts business reviews, resolves challenges cross-functionally, and advocates for customer needs. Uses CRM and customer success platforms to analyze usage data, identify risks and growth opportunities, and provide actionable recommendations to stakeholders.

Leads and scales the Solutions Engineering function, developing strategy, processes, team capabilities, and performance standards. Partners with Sales, Product, Engineering, and executive stakeholders on complex enterprise opportunities. Oversees discovery, solution design, demonstrations, technical validation, RFPs, business cases, and customer engagements. Advises senior decision-makers, translates technical needs into business value, develops enablement assets, and communicates customer and market insights to influence product and revenue strategy.

Leads supplier quality and industrialization activities for prototype and production vehicle components. Assesses supplier processes, manufacturability, tooling, and readiness; manages APQP through PPAP and start of production; reviews quality documentation and metrics; leads RCCA, containment, corrective actions, audits, and continuous improvement. Supports material disposition and MRB activities while applying SPC, capability studies, lean manufacturing, and quality systems. Requires up to 20% domestic travel.

Administers and supports enterprise cybersecurity technologies across a nationwide healthcare network. Responsibilities include security monitoring, incident response, vulnerability remediation, identity and access management, endpoint and cloud security, system hardening, backup security, security project implementation, documentation, and collaboration with IT, engineering teams, and managed security providers.

Leads customer retention strategy for DentalPlans.com, owning renewal revenue, CRM segmentation, lifecycle communications, retention analytics, forecasting, and multichannel campaigns. Partners with Product, Contact Center, and Business Insights teams to improve engagement, renewal rates, lifetime value, and reduce churn. Manages retention marketers and translates customer, cohort, and health-scoring data into actionable recommendations.

Own ARR, revenue, bookings, and workforce forecasts; support sales compensation calculations, budgeting, KPI reporting, and Board reporting. Analyze actuals against budget, explain variances, and translate financial data into actionable insights for finance and non-finance leaders. Partner closely with Finance and Sales on commercial performance and high-priority business initiatives.

Generates accurate customer invoices, resolves billing disputes, maintains accounting records, posts general ledger entries, reconciles accounts, supports monthly close and financial reporting, documents controls, and assists with audits, tax support, acquisitions, and financial analysis. The role also collaborates across departments to ensure compliance with accounting policies and procedures.

Build and scale the Account Management function for an insurance lead distribution platform. Own buyer retention, spending growth, account planning, outreach, KPI development, escalations, and feedback loops. Create the account management playbook, establish team processes, and develop the business case and staffing plan for a future team. The role initially operates as an individual contributor before expanding into team leadership.

Own post-sale relationships for a portfolio of B2B SaaS accounts from onboarding through renewal and expansion. Develop tailored adoption plans, monitor usage and support patterns, identify renewal risks, and lead customer conversations. Partner with sales on handoffs and collaborate with support and product to resolve issues. Support technically sophisticated customers running self-hosted or open-source Plane deployments, including those in regulated and enterprise environments.

Drive regional sales of Insightec medical device products across the Southeast, with Florida preferred. Build relationships with neurosurgeons, hospital executives, department leaders, and imaging centers; develop business and reimbursement models; manage prospect funnels, forecasts, customer profiles, and strategic accounts; coordinate with internal, GE Healthcare, and Siemens sales teams; and attend industry events to validate programs and close capital equipment deals.