Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Own end-to-end client relationships for a book of B2B SaaS customers: drive adoption, engagement, retention, and expansion of AI-powered contract drafting tools. Lead onboarding, training, large-scale rollouts, and translate customer feedback into product improvements while designing scalable CS processes and tracking health metrics to demonstrate value.

Partner with Sales through discovery and demos, design technical integrations (APIs, webhooks, SFTP, Zapier), scope requirements, build demos and enablement content, manage handoffs to Onboarding, and improve sales-to-implementation processes.

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

Manage named enterprise accounts in Tennessee, drive revenue through prospecting and consultative selling, identify customer needs, present tailored solutions, close deals, maintain long-term client relationships, and collaborate cross-functionally to meet sales targets.

Review customer purchase orders and terms, identify non-standard/risky contract language, coordinate approvals with Legal/Finance/Sales/Pricing, verify pricing/terms/incoterms, ensure documentation completeness before ERP entry, act as gatekeeper between Sales and Order Management, track approvals, and maintain audit trails to reduce processing delays and downstream issues.

Design and build scalable backend systems, data pipelines, and cloud infrastructure. Own CI/CD, containerization, databases, and reliability; collaborate with tech leads to deliver secure, production-grade solutions for startups in a fully remote environment.

Manage day-to-day accounting including accounts payable/receivable, general ledger maintenance, bank and credit card reconciliations, invoicing and contract issuance, and implementing internal financial controls. Support the Finance Manager, follow up on late invoices, prepare dashboards and board presentations, and handle confidential financial information with high accuracy.

Drive new customer acquisition by building relationships with business owners, dealers, and service providers across North America. Lead consultative sales conversations, close memberships, meet/exceed KPIs and quotas, and collaborate with teammates to improve processes, messaging, and business development outcomes.

Lead UI/UX Designer to own end-to-end customer experiences across web and mobile. Conduct UX research, create flows, wireframes, prototypes and high-fidelity designs, optimize conversions via analytics and A/B testing, maintain design systems, ensure accessibility, collaborate with developers and marketing, mentor designers, and drive projects from concept through execution.

Support faculty development and instructional quality for ERAU Worldwide by reviewing courses, observing teaching, designing and delivering professional learning, ensuring adherence to best practices and contractual standards, and participating in special projects to improve course management and student success.