Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Manage and nurture customer relationships for a SaaS product (LighthouseAI), monitor usage and metrics, run meetings and reports, gather product feedback, support renewals/upsells, and maintain SOPs. Perform data validation and coordinate cross-functional customer success activities remotely.

Design and deliver AI-enabled features for a web-based government workflow application using LLMs, RAG, and agentic patterns. Build POCs and production-ready systems, implement orchestration frameworks and prompt engineering, integrate AI/LLM APIs, maintain full-stack apps, establish observability and guardrails, and ensure security and CI/CD practices.

Conduct outbound outreach across channels, qualify leads, conduct discovery calls, update CRM (Salesforce/Hubspot/Gong), partner with marketing and Account Executives, manage territory accounts, and pursue quota with uncapped commission in a remote East Coast role.

Lead and build a global SDLC/Developer Experience practice: define and productize offerings, create IP and delivery playbooks, enable sales/marketing, uplift regional delivery quality, embed AI-driven development capabilities, and drive commercial growth across EMEA, AMER, and APAC.

Lead regional sales activities for the RPS product suite targeting community banks and credit unions. Manage and mentor regional sales representatives, develop regional sales plans, pursue key relationships, follow up on leads, and meet sales/contact targets. Travel 50–60% for in-person client meetings and collaborate with Sales management on strategy and staffing.

Design, develop, test, and maintain cloud-native, scalable search and distributed system features. Contribute to architecture, ensure reliability, scalability, and security of global cloud infrastructure. Troubleshoot production issues, optimize performance, collaborate with product and UX, and mentor junior engineers.

Own and execute the group-wide payments strategy across a family of Bitcoin-native businesses. Define and operate ElenPay (PSP), expand PSP growth, integrate payments with the banking house, productize Bitcoin-native infrastructure (liquidity, routing, swaps, LSP services), and capture frontier rails (stablecoins, cross-border, machine-to-machine). Deliver roadmaps, commercialization, merchant funnels into banking services, and live liquidity/swap products in-market.

The Global Customer Success Manager oversees the post-sale journey for strategic global accounts, focusing on customer adoption, retention, and business outcomes through collaboration with internal teams and stakeholders.

Lead the cross-functional dashboard squad to own product strategy, customer discovery, analytics, experimentation, UX, and end-to-end delivery to improve activation, onboarding, and measurable business metrics. Run customer interviews, use PostHog and session recordings to find friction, define experiments, write clear requirements, coordinate launches, and measure outcomes.

This role involves the ownership and optimization of Bloomberg and trading platforms, partnering with traders to improve workflows and system configurations.