Ensure reliability and performance of game services and business systems by managing Windows/Linux servers, multi-cloud platforms, monitoring, incident response, risk assessment, and participating in 24x7 on-call rotations while collaborating with studios and infrastructure teams.

The Manager of the Technical Operations Center leads a 24x7 global team in managing operations and incident responses for IT infrastructure, ensuring peak performance and continuous improvement of services, while overseeing change and problem management practices.