Lead technical onboarding and launches for new customers, build integrations, internal tools, and automation to streamline implementations, diagnose and fix production issues, and collaborate cross-functionally while identifying AI and tooling opportunities to improve implementation scalability and reliability.

Design, develop, and maintain automated tests and CI/CD-integrated frameworks (Python/JavaScript). Own release testing, close automation gaps, increase test coverage across frontend, backend, web and mobile, and partner with development teams to champion testing best practices and improve overall product quality.