Operate and maintain enterprise network and Microsoft Azure infrastructure, including switching, routing, firewalls, wireless, and cloud connectivity. Resolve complex incidents, execute production changes, fulfill access and connectivity requests, and ensure infrastructure aligns with ITIL processes. Transition new projects into steady-state operations by reviewing documentation, runbooks, monitoring, and support readiness. Collaborate with architects, vendors, and internal teams, provide operational feedback, and participate in an on-call rotation.

Design, build, and operate scalable automation solutions and CI/CD pipelines for functional and non-functional testing. Ensure reliability, performance, and observability of automated validation systems through monitoring, dashboards, alerts, and KPIs. Collaborate with R&D and DevOps to integrate automation into delivery and continuously improve infrastructure and tooling.