Top IT Support & Helpdesk Jobs in Detroit, MI

The Lead Zendesk Administrator manages Zendesk and leads operational initiatives to improve member service workflows, AI integration, and platform reliability.

Trace3 seeks general applicants to join their innovative IT solutions team. Roles involve flexibility in a dynamic environment, strong teamwork, and a commitment to continuous improvement and collaboration.

The IT Support Administrator manages third-party IT support for escalated issues, oversees core enterprise services, and enables AI tools for enhanced productivity.

The consultant will provide Hypercare and post-go-live support for enterprise applications, manage incident resolution, and collaborate with teams for issue resolution.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

As Director of IT, you'll lead IT services including Helpdesk, identity, and corporate infrastructure, focusing on automation, user experience, and team growth.

Responsible for day-to-day IT support, maintaining systems, managing hardware/software deployments, ensuring secure operations, and providing technical assistance.

Lead the global IT support function by managing the help desk team, improving employee support and operational efficiency, and overseeing endpoint and identity administration for a distributed remote workforce.

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.