Top Customer Success Jobs in Detroit, MI

The Director of Customer Success will drive NRR and lead a team to ensure customer growth through expansions and renewals, while building scalable processes and fostering cross-functional partnerships.

The Provider Records Advisor responds to provider inquiries about records and agreements, maintains department files, processes claims, and manages electronic funds transfers.

As a Customer Expansion Manager, you'll manage customer relationships, drive renewals, identify upsell opportunities, and collaborate with teams to enhance customer experience.

Assist brokers with onboarding, provide product training and support, manage broker relationships, and ensure broker satisfaction through timely responses and excellent service.

The Paid Search Supervisor develops strategies and manages paid search accounts while ensuring performance meets client goals. Responsibilities include campaign management, reporting, analysis, and fostering client relationships.

The Solutions Engineer collaborates with sales and engineering to qualify customer needs, scope solutions, document use cases, and provide training and demos for seamless integration of NMI's payment solutions.

The Product Operations Specialist optimizes banking processes, integrates AI, streamlines workflows and enhances customer experiences in collaboration with various teams.

The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.

The Senior SEO Manager will create and implement SEO strategies for clients, analyze data, manage client relationships, and collaborate with teams to drive organic traffic and ROI.

Responsible for maintaining IT systems, managing back-end platforms, and supporting end-user devices including computers and printers.